BARC analyzed the responses of more than 3,000 real-world BI and analytics practitioners to bring us the BI Survey 19. Companies were ranked across 34 KPIs in three separate peer groups: Large Global Enterprise BI Platforms, Large International BI Vendors, and Embedded Analytics-Focused Products.
In a market where companies compete on their customer relationships as well as their technical capabilities, BARC made sure to measure both.
Customer-oriented metrics included business benefits, customer experience, customer satisfaction, recommendation, sales experience, implementer support, innovation, price-to-value, project success, and vendor support.
Technical capabilities included dashboards, distribution of reports, embedded BI, flexibility, functionality, mobile BI, operational BI, query performance, and self-service.
Information Builders achieved 34 top rankings and 19 leading positions across the three groups, and 93 percent of users would recommend Information Builders to their peers. Download the report to learn more.