On Demand Knowledge Share Webinar

New Learning Options to Enable Your Success

Customer Education Quarterly Update
Customer Update
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Event Description

Join us for this quarterly Information Builders Customer Education update to learn what’s new and begin building a learning plan to facilitate your success with our products.

In this session, Frances Gambino, vice president of Customer Success, will review our new Customer Education program, which includes updated and expanded free learning resources and new, salable learning options – role-based learning tracks, subscription, and bundled learning options. Frances will also outline how you can sign up for a free Learning Assessment or partner with us to build a custom learning plan.

To support a successful KnowledgeShare, please complete this survey prior to the session.

Frances Gambino
Frances Gambino
Vice President, Customer Success,
Information Builders

Frances Gambino is the vice president of Customer Success at Information Builders. She leads these Worldwide Customer Services departments – Customer Success, Technical Content Management, and Customer Education – which collectively cover Customer Success services programs and Customer Experience, release technical content management, and customer education content development/delivery. Frances holds a Bachelor’s degree in Technical Communications from Polytechnic Institute of New York and a Master's degree in Library & Information Science from Drexel University.

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