Business Intelligence (BI), Analytics, and Data Management Solutions for State and Local Governments
Better Data and Analytics to Improve Transparency, Accountability and Efficiency
Information Builders’ business intelligence (BI), analytics, and data management solutions help state and local government agencies engage in goal-driven information management and sharing. This helps them become more citizen-driven, respond more proactively to changes in public needs and demographics, and ensure better outcomes to problems and emergencies.
Our technologies enable more strategic use of enterprise data, turning it into actionable insights to increase operational efficiencies, boost organizational effectiveness, and achieve economies of scale across departments.
These enhanced insights drive improvements across all key operations – from asset management and budgeting to risk management – while promoting full transparency and coordination across agencies and services.
Improve Public Services, Productivity, and Community Relationships With Data and Analytics
We support smart government strategies that enable agencies to strategically use information to enhance the delivery of public programs and services, maximize operational productivity and cost-efficiency, and foster stronger relationships with the communities they serve.
All stakeholders – from elected officials and employees to citizens and tourists – will have access to interactive information that can be accessed at any time, from any device.
By operationalizing information and sharing it across departments and with the public, state and local government entities can:
Improve operations through real-time information delivery at the point of decision
Enable city-wide departmental process collaboration to drive new efficiencies
Promote innovation and create better outcomes through stronger citizen relationships and engagement
Improve population health management
Develop more comprehensive outward looking strategies
Give Command Staff, Officers, Investigators, Crime Analysts, and Others the Insight They Need
Our solutions allow law enforcement and public safety agencies to exploit data from a wide array of sources – including CAD, JMS, RMS, and AVL – and deliver it rapidly and securely to command staff, police officers, investigators, crime analysts, and other stakeholders.
Having a single, comprehensive view of offenders, employees, incidents, and other key information right at their fingertips enables law enforcement to better manage operations and more effectively respond to threats.
They can also engage in predictive policing, leveraging historical crime data to understand how weather, time of day, and other factors impact crime rates, and anticipate when and where crimes are most likely to occur. This is essential to the proactive deployment of resources and assets.
Greater insight into criminal and officer activities helps agencies achieve crime reduction goals and maximize the security of staff and the public, while improving budget control and reducing overtime costs.
Achieving Operational Excellence
Leverage Enterprise Data Across Branches, Offices, and Agencies for Insight Into Core Operations
Government entities can leverage enterprise data across systems or sources spanning multiple branches, offices, and agencies. This gives them timely and trusted insight into their core operations, so they can ensure productivity and cost-effectiveness.
From finance and the management of assets and infrastructure, to human resources and the oversight of programs and initiatives, our solutions provide the visibility needed to maximize the efficiency of all key activities and processes.
For example, in-depth analysis of citizens and program utilization can ensure smooth delivery of vital services. And the ability to share information with internal decision-makers, as well as external stakeholders such as private sector partners, citizens, and other agencies, promotes operational excellence through better communication and collaboration.
Improve Population Health and Program Outcomes
A Single View of Citizens Across Systems, Departments, and Programs Enhances Citizen Welfare
Agencies can obtain a single view of citizens across all systems, departments, and programs. This significantly impacts citizen welfare and outcomes – for example, by supporting systems that screen and process enrollees across benefit and entitlement programs.
Consolidating information and ensuring its integrity and availability can also cut the cost and time of eligibility processing, speed delivery of benefits, and minimize fraud and waste.
Unified, harmonized information about patients, providers, facilities, and related expenses can also help:
Enhance Medicaid and Medicare administration
Promote clinical best practices
Improve benefit plan modeling
Enable cost and quality benchmarking.
Hospital, provider, and payer data – such as overall health by demographics or socioeconomic status – can be analyzed in support of population health. This improves care quality and management of infectious disease outbreaks across communities. Information can be shared with the Federal government and other agencies, according to regulatory guidelines.
Budgeting, Finance, and Human Resources
Get an Aggregated View of Financial Information and Insight
Our solutions deliver an aggregated view of financial information. With this insight, agencies can:
Assess current budget position
Measure and monitor surpluses or deficits
Track encumbered vs. unencumbered funds
Manage contracts to see how much has been expended to date
Analyze revenues, grants, and other income by SIC code or other measures
Run required revenue reports for legislators and other stakeholders
Additionally, deep insight into employee and operational data helps agencies identify understaffed departments and the impact that situation may have on citizen services.
The ability for HR teams to interact with data also:
Our goal is to deliver exceptional digital services to reduce daily frictions, empower the staff, and optimize productivity by digitizing our processes. This is accomplished while using data to optimize our use of resources, and build a Connected City that makes the lives of our community better. Information Builders’ technology helps users discover new efficiencies, create self-service business processes, and ensure good digital governance.
It used to take public employees days or weeks to find and disseminate information; now they can get what they need in minutes. WebFOCUS saves us an enormous amount of time and money. Information Builders has been a great technology partner for Orange County.
Information Builders' mature software platform combines data integration, data quality, and master data management technologies, and has allowed us to put together a 360-degree view of the citizens - allowing us to quickly see who is benefiting from state services.
With a diversity of data coming from multiple real-time sources and databases, our analysts and detectives couldn’t directly access all the data. Leveraging Omni-Gen enables MSP to integrate, cleanse, and master data from multiple sources.