Our Customers

Spokane Teachers Credit Union

A community-chartered credit union formed in 1934. STCU gains an analytic advantage with WebFOCUS

The Challenge

Spokane Teachers Credit Union

STCU was losing members through the natural process of attrition, and its reporting system couldn’t deliver the insights the credit union needed to deliver targeted, relevant offers to its members.

The Strategy

It chose WebFOCUS to consolidate and replace 6,000 legacy reports with just 220 reports, as well as to create a modern analytics portal with data visualization capabilities.

Larissa Boydston
Reporting Analyst

We started with 6,000 reports and ended up with 220. WebFOCUS enabled us to consolidate reports and convert business-critical deliverables to a more efficient environment.

The Outcome

With WebFOCUS, STCU has improved its security of reporting data, decreased manual reporting processes, and access to proactive alerts that flag employees of outstanding issues and help them comply with lending regulations.