Our Customers

Oklahoma Dept. of Human Services

The third largest agency in Oklahoma, with an annual operating budget of $700 million and $1.4 billion in annual distributions to citizens.

The Challenge

In order to help caseworkers improve services and enable agency directors to meet federal mandates, the agency needed to better sort, summarize, and present data about thousands of Oklahoma citizens.

The Strategy

OKDHS would create domain-specific data marts to house data from each program, and then use WebFOCUS to present that data through specialized reports about OKDHS programs and services.

Richard Smith
Manager of Reporting and Data Warehousing

WebFOCUS has the high-level statistics that the managers, supervisors, and administrators need to streamline workflow and ensure compliance with federal regulations.

The Outcome

Caseworkers can now make better decisions, while directors can manage their programs and meet federal mandates, maximizing incentive payments.