Our Customers

Mount Sinai Medical Center

Mount Sinai Medical Center is internationally acclaimed for excellence in clinical care, education, and scientific research in medicine.

The Challenge

Mount Sinai Medical Center

Mount Sinai needed to improve its metrics to hold physicians accountable for performance and quality. It also undertook the restructuring of its reporting environment to improve the accessibility of critical information.

The Strategy

With WebFOCUS and iWay, the institution hoped to resolve information management and data-quality issues to enable consistent reporting results. Mount Sinai also planned to identify and share KPIs via graphical, self-service reports.

Dominique Archer
Director of Operations

Information Builders has been terrific in sharing their time and expertise with us. Their technology is making a qualitative difference in the way we carry out our business.

The Outcome

Mount Sinai can enforce strategic business priorities without compromising on care. The system helped the institution recover $3 million in missed charges in a single year.