Our Customers

International Car Operators

One of the leading companies in the material-handling industry, specializes in loading and unloading cargo ships.

The Challenge

International Car Operators

International Car Operators wanted to facilitate the efficient processing and sharing of information between entering ships, material-handling and logistics service providers, and customers.

The Strategy

So the IT team used iWay to replace manual datagathering and communications processes with real-time B2B and A2A workflows, and leveraged WebFOCUS to present the data in a convenient and accessible way.

Alain Guillemyn
General Manager

It’s all about responding quickly to customers, and keeping them informed. Digitization is an important part of our strategy, and iWay and WebFOCUS are major contributors. Without these software products, our terminals would come to a standstill. Information Builders’ technology is absolutely vital to our business.

The Outcome

ICO has improved operational efficiency, strengthened communications with customers, reduced transportation costs, and increased revenue. iWay reduces the time it takes to process each car by four minutes, saving tens of thousands of hours of employee time every year.