Our Customers

Helzberg Diamonds

A subsidiary of Berkshire Hathaway, Helzberg Diamonds is a fine jewelry retailer with 233 stores across the U.S.

The Challenge

Helzberg Diamonds

This venerable jewelry retailer had several goals. It needed to build a robust BI environment connected to a variety of data warehouse platforms; process and ensure the quality of huge quantities of PoS data; and provide up-to-date information for store managers and decision-makers.

The Strategy

With WebFOCUS, it was able to create hundreds of reports, scorecards, and dashboards tailored to the needs of corporate, regional, and in-store managers. Helzberg also devised a cohesive reporting database to ensure high-quality data throughout the organization.

Greg Backhus
Director of Data Warehousing and BI

These BI tools make us more nimble and efficient so we adapt more quickly than the competition. That's a competitive advantage in our industry.

The Outcome

WebFOCUS enhances the flow of information, improving the data analysis capabilities and ensuring more timely and accurate decision-making.