Our Customers

Davenport University

A private, non-profit, multi-location university with 11 campuses throughout Michigan and additional courses available online.

The Challenge

Can a university analyze, calculate, and distribute student data from a Banner ERP system to workers with varying needs in multiple departments?

The Strategy

Of course. By using WebFOCUS to create targeted reports and InfoApps™, they empower users to access and manipulate student data, with little or no assistance from IT.

Marylee van den Heuvel
Senior Data Warehouse Administrator

By providing current information to our various departments, we are able to improve the student mix, boost student retention, and coordinate myriad administrative activities that help our students move forward.

The Outcome

The university has reduced the time it takes to calculate financial aid awards by 80 percent and improved student retention by two to three percentage points per year for five years running.