Our Customers

CSG Systems International

One of the largest, most established providers of revenue management and customer interaction solutions for the communications and entertainment industries.

The Challenge

CSG Systems International

To help its clients improve customer experience at their own organizations, CSG Systems needed to unlock the value of data via a flexible, yet sophisticated reporting environment.

The Strategy

WebFOCUS promised the ability to gain insights into data in new, meaningful ways by delivering targeted and intuitive interactive reports, dashboards, visualizations, and more directly to front-line employees and key decision-makers.

Jim Williams
Senior Product Manager

WebFOCUS helps us deliver better insights into a complex reporting data store by creating intuitive, interactive reports and dashboards, and InfoApps.TM

The Outcome

CSG's customers and clients now have the insight they need to improve customer service and enhance operational efficiency.