An independent affiliate of the American Automobile Association that provides automotive, travel, insurance, and financial services to 57 million members nationwide.
Operational management, membership sales, and fleet management were unable to use data strategically or gain a consolidated view of business operations housed in siloed operational systems.
So, the company replaced inefficient reporting tools with a comprehensive BI platform that integrates and visualizes data. Every line of business was given its own self-service analytics abilities, along with dashboards for executive management.
Director of Business Intelligence Reporting and Analytics
Based on its broad analytics functionality and Information Builders' cost-effective licensing structure, WebFOCUS was clearly the best analytics solution for our needs.
Knowledge and insight are truly pervasive across the organization. AAA Ohio Auto Club increased customer satisfaction, responds more quickly to problems, improved efficiency, and reduced the cost of reporting and analytics.