Press Release

Information Builders Ranks First Among Its Peers in Operational BI and Vendor Support in BARC’s The BI Survey 17

Company Also Recognized for Leadership Position in an Additional 27 Categories
New York, NY

Information Builders, a leader in business intelligence (BI) and analytics, information integrity, and integration solutions, today announced that it was ranked as a top vendor in numerous categories in the industry’s largest independent global survey of BI end users. Conducted by Germany-based Business Application Research Center (BARC), The BI Survey 17 found that Information Builders leads its peer groups in operational BI, vendor support, query performance, and sales experience.

Tweet this: .@infobldrs ranks #1 for #operationalBI, query performance, vendor support & more in @BARC_Research’s #BISurvey17: http://ow.ly/NEBK30fVYcq

The BI Survey 17 analyzed Information Builders in two peer groups, large international BI vendors and large enterprise BI platforms, and ranked the company as the top vendor in the above metrics in both groups. Information Builders rated first in the large enterprise BI platforms group in an additional six metrics, including embedded BI, customer satisfaction and flexibility. In addition to its first place positioning in four metrics in the large international BI vendor group, the company ranked as a leader in eight metrics including business benefits, customer experience, and embedded BI.

Key Highlights Include:

  • The BI Survey 17 ranked Information Builders’ WebFOCUS BI and analytics platform first in both peer groups in the operational BI metric, a category in which the company has been unbeaten for the last four years. According to the report, WebFOCUS “supports the creation of custom BI and analytics portals which…are highly customizable.”
  • The company’s leadership position in vendor support is a competitive differentiator, particularly among its international peers. The report found that global vendors often struggle to provide quality customer support and that Information Builders is one of the few organizations that has consistently done well in this area over the last six years
  • WebFOCUS received high marks for its flexibility, with more half of customer respondents citing flexibility as a chief reason for selecting the platform
  • The company’s status as the top ranked vendor in both peer groups in sales experience “indicates that Information Builders is a valuable and high quality partner to do business with.”

Dr. Carsten Bange, founder and CEO, BARC, said:
“Once again, Information Builders receives glowing feedback in The BI Survey. Compared to other vendors of large enterprise BI platforms, Information Builders is perceived as an innovative company, with customers making regular use of WebFOCUS’s mobile BI, location intelligence, and visual analysis capabilities. However, its most significant successes come in the form of leadership positions in important KPIs such as business benefits, project success, and price-to-value.”

Gerald Cohen, president and CEO, Information Builders, said:
“Information Builders is both proud and humbled to again be ranked so highly in The BI Survey. The responses from our customers underscore that we are delivering value at every turn – from their interactions with us in the sales process, to the capabilities of our product, to their experiences with our customer support team. This is incredible feedback, particularly given our distributed customer base spanning multiple sectors. We look forward to working closely with these existing customers and expanding our relationships with new companies in the year ahead.”

Download the full highlights document of Information Builders in The BI Survey 17 today.

About Information Builders

Information Builders provides solutions for business intelligence (BI), analytics, data integration, and data quality that help drive performance improvements, innovation, and value. Through one set of powerful products, we enable organizations to serve everyone – analysts, non-technical users, even partners, customers, and citizens – with better data and analytics. Our dedication to customer success is unmatched with thousands of organizations relying on us as their trusted partner. Founded in 1975, Information Builders is headquartered in New York, NY, with global offices, and remains one of the largest independent, privately held companies in the industry. Visit us at informationbuilders.com, follow us on Twitter at @infobldrs, like us on Facebook, and visit our LinkedIn page.

About the BI Survey

The BI Survey 17 was conducted by BARC from March 2017 to February 2017. Altogether, 3,066 respondents worldwide answered a series of questions about their BI software. The survey offers a comparison of 42 leading business intelligence tools across 29 different key performance indicators including business value, customer satisfaction, customer experience and competitiveness. For more information, go to bi-survey.com.

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