Information Builders, a leader in business intelligence (BI) and analytics, information integrity and integration solutions, today announced that the company has been honored with two awards from the Customer Sales and Service World Awards.
Tweet This: .@infobldrs’ renowned customer service team brings home two awards from CSS World. Check out our winners! http://ow.ly/HETM301M3LE
Information Builders Worldwide Customer Support Services team, led by senior vice president Dan Ortolani, earned a Gold Award for Customer Service Team of the Year, while Michelle Moody, a tech support representative at Information Builders, earned the Silver Award for Customer Service Individual of the Year.
Information Builders values delivering an unparalleled customer experience and continues to invest resources to ensure its customer services are knowledgeable, efficient, and responsive. The company is committed to helping all customers, and their stakeholders, access and use data to make better decisions.
Gerald Cohen, president and CEO, Information Builders, said:
“The 2016 CSS Awards received by our Customer Support Services team is a true reflection of the dedication they bring to the job every day, supporting our customers’ needs and maintaining a high standard of support. Our customer relationships are extremely valuable to us, and we strive companywide to go above and beyond to help our customers use data and analytics to help lead their industries.”
About Information Builders
Information Builders provides solutions for business intelligence (BI), analytics, data integration, and data quality that help drive performance improvements, innovation, and value. Through one set of powerful products, we enable organizations to serve everyone – analysts, non-technical users, even partners, customers, and citizens – with better data and analytics. Our dedication to customer success is unmatched with thousands of organizations relying on us as their trusted partner. Founded in 1975, Information Builders is headquartered in New York, NY with global offices, and it remains one of the largest independent, privately held companies in the industry. Visit us at informationbuilders.com follow us on Twitter at @infobldrs, like us on Facebook, and visit our LinkedIn page.