Next week, retailers of all shapes and sizes will converge upon New York City for “Retail’s BIG Show,” also known as #NRF17. This year’s event boasts over 3,300 retailers from 94 countries, more than 500 exhibitors and 300+ speakers. With that lineup, it stands to reason there will be some very interesting ideas and presentations on trends shaping the industry.
Looking at the agenda, many of the sessions will explore the role of data and analytics in fueling innovation in the industry. Among the standouts:
- A session keynoted by Intel’s CEO, Brian Krzanich, examines how our connected world can revolutionize the customer experience.
- A roundtable discussion with retail leaders from different industry segments investigates which metrics matter in creating a more personalized customer journey.
- A panel presentation, “Data: The New Currency for Retail Marketers,” looks at how brands can harness social media and other emerging data sources to be more effective.
These are just a few of the highlights illustrating the role of BI and analytics in this industry transformation. Information Builders understands this; we have helped countless retailers tap into the power of their information. For example:
- Helzberg Diamonds uses WebFOCUS for a wide variety of objectives, including enabling store managers to make data-driven decisions to enhance merchandising performance. The platform allows key employees to examine product sales and production trends in promotions, as well as store-specific information like associate production, credit sales, and extended-care plan performance.
- Airport concessionaire The Paradies Shops uses Information Builders’ mobile capabilities to provide store managers with parameterized reporting, customized by user type and product detail. This enables the company to act on near real-time data, streamlining operations and improving forecasting accuracy.
We’ll keep a watchful eye on the communications from NRF next week and we look forward to new insights from retail leaders capitalizing on the transformative potential of their information. If you’re at the show—or if you have thoughts on the role of data and analytics in the retail industry—we’d like to hear from you in the comments below.
And if you’re interested in additional examples of Information Builders’ innovation and experiences in the retail sector, check out some of our great customer stories here.