Delivering Insights: Leveraging Analytics for Customer-Facing Portals and Applications

Digital and mobile channels are transforming the customer experience. To remain competitive, you need to give your customers insights they can use to optimize performance, streamline operations, and make better real-time decisions.

The true potential lies in your data’s ability to improve the customer experience while moving top-line revenue through a customer-facing portal.

You're invited to this one-hour webinar on Wednesday, December 14 at 11:00 AM EST to hear experts from Information Builders and DMI discuss design best practices of multi-industry customer-facing portals. We'll show you how they are generating additional revenue streams and increasing customer engagement and loyalty.

We will also focus on:

  • Using the WebFOCUS business intelligence and analytics platform for interactive, easy-to-understand consumer-facing applications that work seamlessly any device
  • Delivering insight through a centralized analytics portal to key stakeholders
  • Tracking and monitoring user adoption in applications

Come see examples of how our technology combined with DMI’s user interface (UI) design expertise builds applications that simplify and solve unique business problems, allowing anyone looking to gain self-service insights on customer-related data.

Meet Our Speakers

Chris Murphy

Senior Director, Data Driven Solutions | DMI

Chris has been with DMI leading data driven customer user experiences since 2013.  Prior to joining DMI, Chris led consulting efforts for Ascendum Solutions and Bearing Point.  He has a B.S. from Taylor University in Business Systems.

Mark Winslow

Location Analytics Specialist | Information Builders

Maps have fascinated Mark ever since he learned to read a Texaco map on a cross-country road trip as a child. Mark provides Information Builders’ clients with guidance and support in determining GIS and BI strategies, matching information technology resources with business goals.

Register now to get the webcast recording!

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