Customer Service Is Everything
"The Information Builders support team strives, on a daily basis, to provide our valued customers with the utmost level of support."
Stu Madison, Vice President of Technical Support Services
At Information Builders, we are as open and flexible as our software, and our customers are our greatest asset. For every new product and feature, there's a customer who drove it. For every customer there's an answer.
Our customer-centric philosophy is bolstered by an integrated support network of people passionately dedicated to the success of your business initiatives. Professional Services, Education, Technical Support, Documentation Services, Product Development – our support network is the sum of these groups, and we stand ready to help you.
Information Builders has also created Focal Point, a community website for our developers. You can visit our message boards and browse through numerous helpful resources or ask your own question to fellow developers in an informal and cooperative environment.