Business Intelligence, Data Integrity, and Integration for Telecommunications
Volatility and change run rampant in the telecommunications industry. Deregulation, mergers and acquisitions, service bundling, product diversification, and other marketplace shifts have providers struggling to keep pace. Customers are also demanding more – and better – services at lower price points and are increasingly likely to churn.
Business intelligence and analytics, integration, and data integrity solutions from Information Builders are empowering telecommunications companies to respond instantly to evolving market conditions and changing subscriber needs. They can tap into timely, complete, and trusted information from diverse systems to understand traffic and usage patterns, monitor core business processes, gain insight into customer demographics, and more. This gives them the insight they need to optimize service levels, improve network performance, minimize overhead costs, and maximize customer loyalty and profitability.