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Business Intelligence and Integration Solutions for Customer-Facing Applications

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As customers demand better and improved services, and partner networks become more sophisticated, companies are realizing that their vital internal information has value outside corporate walls. By creating and deploying web-based self-service applications for customers, suppliers, and other business partners, organizations can build stronger, longer-lasting, and more profitable relationships by providing value-added services and/or increasing convenience. Self-service systems have been proven to reduce service-related costs and boost support-staff efficiency.


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    US Bank provides account information online to their customers using WebFOCUS

Enterprise integration and business intelligence solutions from Information Builders help companies overcome the challenges associated with building and deploying customer self-service systems by providing them with the tools needed to create scalable, reliable, and easy-to-use environments. Our solutions enable organizations of all types and sizes to rapidly and economically share timely and complete information with an unlimited number of external users. 

Information Builders offers the only solutions on the market today designed specifically for large-scale self-service applications. We provide:

  • The broadest information reach with access to more than 300 data sources
  • Unparalleled scalability to satisfy the reporting and analysis needs of millions of users, without the need for significant investments in hardware or IT resources
  • Maximum flexibility to support any kind of application or any type of user
  • Rapid development and implementation for fast start-up and roll-out
  • Maximum security to keep the most sensitive data fully protected at all times
  • Load balancing, fail-over, and other features that optimize performance and reliability

Leading companies across all industries rely on WebFOCUS to help them provide fast and convenient self-service information to thousands, tens of thousands, and even millions of external stakeholders. 

Development and Implementation

Information Builders Professional Services employs a team of specialists with in-depth expertise in the design and deployment of self-service systems.

Contact us to discuss your organization's specific needs.