Better Experiences. Better Loyalty.
Business Intelligence, Analytics, and Data Management Solutions for the Customer Experience
Superior customer experiences drive higher levels of loyalty. In a world of increasing competitive pressures, unique online services that deliver information and insight can strengthen the relationship between a company and its customers.
We can help you:
- Get a single trusted view of customer data across all touchpoints to enhance the quality of customer care and service, and improve the efficiency and effectiveness of those in client-facing roles
- Empower customers with self-service access to support-related information
- Create rich analytic experiences for customers and partners. This may even open up new revenue streams by giving them access to data sets and sophisticated analytical capabilities that they can’t get elsewhere
Information Builders is the only BI and analytics vendor that allows companies to create custom, secure, and delightful-to-use applications that can scale to hundreds, thousands, tens of thousands, even millions of external users.
We Know About Customer Experience
Insperity, Mastercard, Plus Relocation Systems, Moneris, and many other organizations trust Information Builders to share timely, complete, trusted information with their customers.