Intelligent Processes

Changes occur at the speed of light for today's businesses, often at a pace that is too fast for executives, managers, and other workers to keep up with. Therefore, the execution of mission-critical business processes, and the delivery of the information that drives them, must be accelerated and fully streamlined from end to end.

This, however, requires more than just simple automation or basic activity monitoring. Processes must work smarter by responding instantly, intelligently, and automatically to the thousands of critical business events that occur each day – without human intervention.

Information Builders believes that business intelligence is a fundamental component of all operational business processes. That's why we've developed solutions that empower organizations with process-driven BI.

Process-driven BI embeds powerful reporting and analysis capabilities into the design of a process to produce faster, more intelligent, and more actionable results. With process-driven BI, the automated process itself is able to make pre-determined decisions and take specific courses of action based on thresholds contained within the business intelligence content that is fed to it.

Process-driven BI is accomplished through the integration of:

  • The iWay Service Manager, a robust, industry-leading enterprise service bus (ESB)
  • The WebFOCUS business intelligence platform, to access, create, and format vital business data based on specific business events
  • WebFOCUS ReportCaster to disseminate information generated by WebFOCUS directly into operational processes

With process-driven BI, companies are empowered to increase process agility and efficiency, and proactively anticipate and respond to critical events by:

  • Visually incorporating decision-making, data visualization, analytics, and reporting directly into any operational process
  • Including real-time analytics in processes to enable them to respond to events in a more targeted, intelligent manner

iWay Service Manager