Leading Insurance Firm Delivers Self-Service Reporting for Brokers and Fleet Risk Management Customers

New York, NY – June 11, 2003 – Information Builders, the leader in enterprise business intelligence (BI) and real-time Web reporting, today announced that Zurich Financial Services Australia, part of the worldwide Zurich Group, is using its flagship WebFOCUS software to revolutionize the way it administers and delivers fleet risk management services.

Zurich Financial Services Australia developed a claims-reporting and fleet-analysis tool, named Z Fleet Navigator (ZFN), that gives insurance brokers and their 1,400 fleet-management clients direct, real-time access to complete motor claims histories. ZFN also provides a secure portal through which brokers and their clients can obtain up-to-date claims information, analyse trends, and implement risk management strategies.

"Z Fleet Navigator eliminated the need for Zurich staff to spend hours creating reports in response to broker requests," said Corporate National Portfolio Manager Kim Pagotto. "We used to operate a manual system under which staff took around four hours to extract, print, and mail a single report."

Brokers and their clients can access a range of preformatted reports in numerical or graphical format, or drill down to more closely investigate issues of interest to their fleet. These reports are part of a comprehensive risk-management service Zurich Financial Services Australia provides to help clients better understand the number and types of claims being made in order to identify any trends that might indicate a need for additional training or changes in policy.

"We chose Information Builders both for its superior technology and the company's proven ability to guarantee delivery," said IS Project Manager for Z Fleet Navigator Phillip Coleman. "Not only did WebFOCUS offer greater flexibility within our environment, but within a week of being briefed, they had put together an impressive prototype."

Zurich Financial Services Australia's brokers have been quick to embrace the WebFOCUS application. Roger Davey, a senior account executive with Jardine Lloyd Thompson Group, said he was very impressed with the new offering. "Z Fleet Navigator enables me to access detailed claims information for my clients via the Internet when I need it," he said. "Moreover, the reports detail this information in a format that allows for meaningful analysis and are of a standard that can be presented directly to clients."

Real-time access to information is a competitive advantage in international markets, said Gerald Cohen, president and CEO, Information Builders. "For Zurich Financial Services Australia, it represents an opportunity to save time and money while differentiating itself with a reliable, flexible service that adds substantial value for customers."

ZFN was implemented over a three-month period by the internal information systems team at Zurich Financial Services Australia and with consulting expertise and training from Information Builders.

About Information Builders

Information Builders is the leader in enterprise business intelligence and real-time Web reporting. The company's WebFOCUS product – the industry's most secure and flexible – is able to meet all the reporting needs of the extended enterprise, ranging from analysts to power users to the widest deployments for hundreds of thousands of users. Additionally, WebFOCUS' empowerment of organizations seeking to leverage all their data by accessing it all – from legacy to data warehouse – is unmatched.

Information Builders' award-winning technology has successfully provided quality software and superior services for 28 years to more than 11,000 customers, including most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,900 people, has over 350 business partners, and generated revenues exceeding $300 million in 2002.