Information Builders Ranks as Leader in Dresner Advisory Services Wisdom of Crowds® BI Market Study for Eighth Consecutive Year
Analytics Company Earns Superior Scores for Customer Experience and Vendor Credibility Among Dozens of Software Vendors
New York, NY, May 31, 2017
Information Builders, a leader in business intelligence (BI) and analytics, information integrity, and integration solutions, today announced that the company was rated as a leader in the Dresner Advisory Services’ 2017 Wisdom of Crowds® Business Intelligence Market Study.
The annual Wisdom of Crowds BI Market study examines trends related to BI adoption, implementation, and deployment to provide insight into how organizations invest in and benefit from BI and related technologies. Based on a 33-criteria performance measurement system, Information Builders was recognized as a leader among 26 BI and analytics vendors in both the Customer Experience and Vendor Credibility categories, with scores consistently above the sample average. Respondents ranked Information Builders well above average in nearly every area for the eighth consecutive year.
Dresner named Information Builders as one of the overall leaders in the study, citing improvements in sales product knowledge, understanding business/needs, contractual terms and conditions, product robustness/sophistication of technology, completeness of functionality, reliability of technology, scalability, integration of product components, integration with third-party technologies, customization and extensibility, online training, forums and documentation, technical support continuity, and time to resolve problems. In addition, Information Builders earned a perfect “Recommend” score from its clients.
Information Builders has consistently achieved leadership status since the report’s inception due to its commitment to technology innovation, product usability, third-party integration, staff knowledge, and customer service.
Howard Dresner, founder, Dresner Advisory Services, said:
“Information Builders performs above average in all categories and is an overall leader in both the Customer Experience and Vendor Credibility models. We commend the company on earning a leadership position for the eighth consecutive year.”
Gerald Cohen, president and CEO, Information Builders, said:
“The 2017 Wisdom of Crowds BI Market Study is a respected benchmark of customer needs across multiple markets and industries. Our ranking in this year’s study underscores our depth of experience, technical knowledge, and commitment to customers and partners. Information Builders’ analytics and data management technology helps organizations derive valuable insights from their data, leading to measurable cost savings, greater business efficiencies, and the ability to take advantage of new market opportunities.”
Access a copy of 2017 Wisdom of Crowds Business® Intelligence Market Study today.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for business intelligence (BI) and related areas.
About Information Builders
Information Builders provides solutions for business intelligence (BI), analytics, data integration, and data quality that help drive performance improvements, innovation, and value. Through one set of powerful products, we enable organizations to serve everyone – analysts, non-technical users, even partners, customers, and citizens – with better data and analytics. Our dedication to customer success is unmatched with thousands of organizations relying on us as their trusted partner. Founded in 1975, Information Builders is headquartered in New York, NY, with global offices, and remains one of the largest independent, privately held companies in the industry. Visit us at informationbuilders.com, follow us on Twitter at @infobldrs, like us on Facebook, and visit our LinkedIn page.