K.K. Ashisuto Takes First Place in Nikkei Computer’s Customer Satisfaction Survey
Information Builders’ Japanese Reseller Recognized in Information Analysis/Decision-Support Software Category
New York, NY, August 27, 2013
Information Builders, a leader in business intelligence (BI) and analytics, information integrity, and integration software solutions, today announced that its Japanese WebFOCUS reseller, K.K. Ashisuto, has won first place in the Information Analysis/Decision-Support Software category in Nikkei Computer’s 18th Customer Satisfaction Survey.
Throughout the company’s 41-year history, K.K. Ashisuto has been delivering a variety of information utilization tools and technical support to assist customers in building their information utilization systems. The company is proud to provide high-level products and services that satisfy customers’ varying needs. KK Ashisuto serves clients with its “AEBIS” (Ashisuto Enterprise BI Suite) schema, which fully supports information utilization from three perspectives: connecting, storing, and utilizing data. Thanks to the company’s impressive efforts, Information Builders’ WebFOCUS BI platform has been implemented in more than 1,000 Japanese companies across a wide range of industries, including manufacturing, distribution, and finance.
The Customer Satisfaction Survey polled information system department workers in 11,134 companies and organizations throughout Japan and was conducted to gauge satisfaction with system development and operational services, as well as hardware/software products, such as servers and ERP packages, that are provided by IT vendors. The survey was planned and conducted by Nikkei Computer, the IT magazine published by Nikkei BP, and also by Nikkei BP Innovation ICT Research Institute, the ICT think tank established by Nikkei BP in January 2013.
“Information Builders is pleased to announce that K.K. Ashisuto has won first place in the Information Analysis/Decision-Support Software category of Nikkei Computer’s 18th Customer Satisfaction Survey,” said Gerald Cohen, president and CEO of Information Builders. “As our reliable reseller, K.K. Ashisuto has been delivering and supporting our WebFOCUS family of products for more than 30 years. We are very grateful to the WebFOCUS customers who use our technology to improve their business, as well as K.K. Ashisuto who provides excellent support for the customers.”
About Information Builders
Information Builders helps organizations transform data into business value. Our software solutions for business intelligence and analytics, integration, and data integrity empower people to make smarter decisions, strengthen customer relationships, and drive growth. Our dedication to customer success is unmatched in the industry. That’s why tens of thousands of leading organizations rely on Information Builders to be their trusted partner. Founded in 1975, Information Builders is headquartered in New York, NY, with offices around the world, and remains one of the largest independent, privately held companies in the industry. Visit us at informationbuilders.com, follow us on Twitter at @infobldrs, like us on Facebook, and visit our LinkedIn page.
About K.K. Ashisuto
Ashisuto distributes a broad range of package software from a variety of suppliers while remaining independent of hardware and software manufacturers. As the leading "package integrator" in Japan, we combine our knowledge of package software with expert support services to implement reliable systems in the areas of information utilization, system operations, and database design and management. With this year's new slogan, "Helping Customers Excel," we remain committed to providing the best possible combinations of services and products, including business software and open-source software, that enable our customers to solve problems and achieve their business goals. Visit us at http://www.ashisuto.co.jp/english/.