Information Builders Magazine Winter 2008 Volume 18 No. 1 The following articles are available in PDF format. Download the Acrobat Reader now to access the PDF version.
Departments From the Editor View From the Top iWay Executive Perspective Customer Updates Education Corner And the Winner Is… At Deadline

Cover Story

	Ace Hardware Retools Its BI Strategy Global retailer builds WebFOCUS applications to reach 10,000 users.

Features

	John Hagerty, AMR Research, Inc. A top analyst talks to us about the state of BI.
	Innovative Technology for Innovative Customers A look at some killer apps we make possible. By Michael Corcoran
	Making Headway Abroad Information Builders Expands its worldwide footprint. By Dave Watson

Success Stories

	Keeping Information Fresh at Utz Quality Foods Snack food company uses WebFOCUS to optimize inventory, sales, and production processes.
	Air Canada Soars Above the Competition With Web-Based Flight-Tracking Application WebFOCUS Active Reports technology helps Air Canada fly high with first-class information.
	Leveraging Low-Cost BI for a High Rate of Return The Hillman Group yields significant savings in only two months using WebFOCUS as its BI solution.
	Commonwealth of Kentucky Streamlines Financial Reporting Kentucky chooses WebFOCUS to give state employees vital data for financial planning, budgeting, and control.

Leading Edge

	BI Innovations for Consumers The consumerization of BI is a growing trend, and Information Builders is meeting the challenge head on. By Rado Kotorov

Integration Spotlight

	Scaling Up With iWay With the recent release of iWay Service Manager, we’re upping the ante for enterprise customers. By John Senor

WebFOCUS in the Press

	Ahead of the Retail Pack Information Builders provides clothing retail giant Arcadia with solutions to drive BI.
	One Program to Read Them All WebFOCUS gets an A from the Government Computer News magazine labs.
	Taking Care of Business Drug developer and manufacturer Pharmascience puts BI technology to work.

Partners in Action

	Taking Customer Service to the Next Level Information Builders partners with Amdocs CRM to enhance the customer service experience.
	Moving to Web Query From Query/400 Based on the WebFOCUS BI platform, IBM’s new DB2 Web Query for System i surpasses previous version.

FOCUS on Service

	Building Value Through Long-Term Relationships Information Builders provides customers with high returns on their BI investments. By Bob Gabriel
	Focal Point ­– Priceless Information On the House Free interactive network for problem solving.
	InfoResponse – The Right Solution InfoResponse Premium takes customer service to a higher level.