Overcoming ERP and CRM Biases in Performance Management (Featuring Ventana Research)
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An effective performance management (PM) system collects data for metrics from any application regardless of vendor. This Webcast will explain the best practices and five steps to successful deployment. Mark Smith, CEO and EVP Research of Ventana Research, and David Cook, managing director of Information Builders, will discuss the characteristics of performance management systems as well as the goals of a PM solution.

This Webcast will help you:

  • Understand the characteristics of systems that support performance management effectively
  • Identify IT issues that may be preventing your organization from making better use of systems and data for performance management
  • Assess your organization's options for enhancing your performance management systems

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