Back to Demos

Tele-Communications

Run Demo

Predicting Churn in the Call Center

Problem: Need to identify customer churn, retain customers, and operationalize predictive analytics

Solution: Use RStat and predictive analytics to identify and deliver customer churn data and metrics, in a dashboard for call center reps

Summary: Operationalizing the results of a predictive model can allow a call center rep to take immediate action when a potential churning customer calls in

Other Demos
See WebFOCUS in action

Have A Question?

Contact us to find out more about this demo.