Our Customers

“These BI tools make us more nimble and efficient so we adapt more quickly than the competition. That’s a competitive advantage in our industry.”

Greg Backhus
Director of Data Warehousing and BI

Helzberg Diamonds
 | North Kansas City, MO

A subsidiary of Berkshire Hathaway, Helzberg Diamonds is a fine jewelry retailer with 233 stores across the U.S.

“These BI tools make us more nimble and efficient so we adapt more quickly than the competition. That’s a competitive advantage in our industry.”

Greg Backhus
Director of Data Warehousing and BI

Helzberg Diamonds Analyzes Data to Boost Revenue and Predict Market Trends
The Challenge

Build a robust business intelligence environment connected to a variety of data warehouse platforms; process and ensure the quality of huge quantities of POS data; provide up-to-date information for store managers and decision-makers.

The Solution

Create hundreds of reports, scorecards, and dashboards tailored to the needs of corporate, regional, and in-store managers; devise a cohesive reporting database to ensure high-quality data throughout the organization.

The Success

WebFOCUS enhances the flow of information, improving the data analysis capabilities and ensuring more timely and accurate decision-making.

The Products

WebFOCUS, Active Technologies, and Professional Services.