Our Customers

"The Enterprise Data Warehouse with Information Builders enables us to generate reports more quickly, more effectively, and with more sources of data. This broader perspective enables us to answer questions that we could not answer before."

Kathleen Lavoie
Director of Health Information Management and Chief Privacy Officer

Grand River Hospital
 | Kitchener, ON

A community hospital that serves more than 500,000 residents in the Waterloo Region of Ontario, Canada.

Grand River Hospital video

"The Enterprise Data Warehouse with Information Builders enables us to generate reports more quickly, more effectively, and with more sources of data. This broader perspective enables us to answer questions that we could not answer before."

Kathleen Lavoie
Director of Health Information Management and Chief Privacy Officer

Grand River Hospital Gets Healthier With Information Builders' Technologies
The Challenge

Each time a business user wanted to see new metrics, Grand River’s IM/IT team had to extract a unique data set into a temporary table, and then generate a custom report.

The Solution

The hospital uses iWay DataMigrator to combine information from dozens of source systems into a single repository, WbFOCUS to create new BI applications, and InfoAssist to enable ad hoc reporting in multiple domains.

The Success

A consolidated data warehouse provides hospital personnel with better answers to complex questions that span multiple systems, from payroll and financials to patient scheduling, laboratory, and admissions.

The Products

iWay DataMigrator, WebFOCUS, InfoAssist, and Professional Services.