Our Customers

"With the help of WebFOCUS, we’re delivering on our CEO’s vision and giving our users exactly what they need. It has also made us more customer-centric, as opposed to policy-centric, which improves up-selling, cross-selling, and account rounding."

Michael Eisert
Lead Data Warehouse Analyst

Erie Insurance
 | Erie, PA

A property and casualty insurance provider with 4,400 employees and $4.8 billion in annual revenue.

"With the help of WebFOCUS, we’re delivering on our CEO’s vision and giving our users exactly what they need. It has also made us more customer-centric, as opposed to policy-centric, which improves up-selling, cross-selling, and account rounding."

Michael Eisert
Lead Data Warehouse Analyst

Erie Insurance Deploys Dashboards to Track, Measure, and Manage 75 Metrics
The Challenge

Execute on the new CEO’s vision to make more strategic use of data to improve organizational performance.

The Solution

Deploy multiple dashboards that allow everyone from agents and mid-level managers to senior executives to track, measure, and manage 75 critical performance metrics.

The Success

The new dashboards promote the CEO’s vision of using information strategically to drive performance, and improve key activities across the business.

The Products

WebFOCUS, ReportCaster, and Active Technologies.

More About Erie Insurance