Our Customers

"WebFOCUS helped us with the solution. It has given us a way to get money back into the hands of our community groups in the fastest, most efficient manner possible."

David Ince
Manager, Community Recreation Services

City of Richmond
 | Vancouver, BC

The city, built on a low island in the Fraser River immediately south of Vancouver, British Columbia, Canada serves approximately 200,000 residents.

"WebFOCUS helped us with the solution. It has given us a way to get money back into the hands of our community groups in the fastest, most efficient manner possible."

David Ince
Manager, Community Recreation Services

City of Richmond, BC Improves Citizen Programs and Build Stronger Relationships
The Challenge

Overcome the obstacles of a new registration system to ensure the timely distribution of payments to community associations.

The Solution

Enable seamless information-sharing between registration and financial management systems; create daily financial reports to help finance staff manage registration payments and distribute funds to community groups.

The Success

Faster payment turnaround builds stronger relationships between the city and community groups and ensures the ongoing quality of special programs. Understanding trends in registration and attendance helps recreation centers operate most efficiently.

The Products

WebFOCUS

More About the City of Richmond