Our Customers

“Our ability to service our customers has greatly improved now that we can quickly retrieve this information whenever we need it. Even more advantageous is our ability to use that information to identify opportunities to boost revenues.”

Marcus Jaegle
IT Specialist

Basler Insurance
 | Basel, Switzerland

A subsidiary of The Baloise Group and the fourth largest provider of personal and commercial insurance in Switzerland.

 

“Our ability to service our customers has greatly improved now that we can quickly retrieve this information whenever we need it. Even more advantageous is our ability to use that information to identify opportunities to boost revenues.”

Marcus Jaegle
IT Specialist

Basler Insurance Uses WebFOCUS to Eliminate Manual Data Collection Processes
The Challenge

How do you eliminate time-consuming manual data collection processes and improve information accessibility for employees, agents, and other sales partners?
 

The Solution

Deploy strategic reporting and analysis applications to support key business functions, such as sales, policy management, customer service, time and attendance, and corporate management.

The Success

Basler has achieved full transparency into its organization and can efficiently run all facets of its business - from performance and time management to policy renewals and cross-selling.

The Products

WebFOCUS, Developer Studio, Maintain, InfoAssist, iWay adapters for DB2, Oracle, and SAP BW.