Our Customers

"We want to give our clients the best possible data to meet their improvement goals and deliver better care to patients."

Jim Oddo
Vice President of Information Technology

Avatar Solutions
 | Lake Mary, FL

A provider of patient satisfaction, employee, and physician surveys to more than 600 hospitals and 13,000 providers.

"We want to give our clients the best possible data to meet their improvement goals and deliver better care to patients."

Jim Oddo
Vice President of Information Technology

Avatar Solutions Scores High in Client Satisfaction With Data Quality and Analytics
The Challenge

How can you ensure that clients receive accurate performance data as the foundation for quality improvement initiatives?

The Solution

Develop comprehensive data governance procedures, a new set of analytic dashboards, and a user-friendly online reporting system that provides real-time access to survey results.

The Success

The new application provides more accurate client data and more efficient data management and surveying procedures, resulting in increased customer satisfaction. Time-consuming manual processes have been eliminated, reducing IT labor costs and facilitating compliance.

The Products

WebFOCUS, iWay, Data Quality Center, Service Manager, and DataMigrator.