Our Customers

"Our decision to go with Information Builders’ BI technology is making a difference in the implementation of our solutions, not only in Portugal, but also across several countries in Europe, Asia, Africa, and South America."

Pedro Salvado
Director of Operation Support Systems

Altice Labs
 | Aveiro, Portugal

A global supplier of innovative technology services to the telecommunications industry.

"Our decision to go with Information Builders’ BI technology is making a difference in the implementation of our solutions, not only in Portugal, but also across several countries in Europe, Asia, Africa, and South America."

Pedro Salvado
Director of Operation Support Systems

Altice Labs Improves Customer Experience With Embedded Analytics
The Challenge

How was Altice Labs able to expand the analytics and data visualization capabilities of its performance management system without adding a complex layer of technology to the solution?

The Solution

By integrating the WebFOCUS analytics platform to create powerful, multi-platform dashboards that provide a full series of operational reports featuring a detailed analysis of daily operational activities.

The Success

Now, Altice can examine enterprise data using advanced visualization components such as 3D bar and pie charts, histograms, data constellations, and multiscapes to better assess the performance of critical IT resources.

The Products

WebFOCUS Reporting Server, WebFOCUS BI Portal, and WebFOCUS InfoAssist+.