Government Federal

Redefining Customer Service in the Public Sector

Melissa Treier November 12, 2015

We’ve all had customer service “wow” moments – times when we’re left delighted with an organization that made us feel special and heard. We’ve all also had the opposite.

In the new age of... view

Don't Let Data Quality Ruin Your Business

Jake Freivald October 19, 2015

Last week, yet another... view

Don’t Take Our Word For It: Michigan State Police Use Data to Fight Crime

Kathleen Moran October 21, 2015

The Criminal Justice Information Center at The Michigan State Police Department (MSPD) serves as a repository for all types of criminal justice information across the entire state. That’s a lot of... view