Government S/L

Redefining Customer Service in the Public Sector

Melissa Treier November 12, 2015

We’ve all had customer service “wow” moments – times when we’re left delighted with an organization that made us feel special and heard. We’ve all also had the opposite.

In the new age of... view

Seattle Police Department Launches New Analytics Platform with Information Builders

Kevin Mergruen October 21, 2015

The use of police force has become a much publicized matter throughout the country, and police departments are struggling to find cost-effective solutions that enable them to address this critical... view

Don't Let Data Quality Ruin Your Business

Jake Freivald October 19, 2015

Last week, yet another... view

The data impact of smart metering

James Cotton April 21, 2014

Smart meters are the next generation of utility meters, giving consumers and energy companies much greater insight into electricity and gas usage.


They are primary examples of... view