Blogger: Melissa Treier

Melissa Treier's picture
Vice President, WebFOCUS
With more than 20 years’ experience in the high-tech software industry, Melissa Treier currently manages the development, communication, and execution of successful sales strategies for Information Builders’ sales teams. This encompasses business intelligence, analytics, data integrity, data management, and master data management solutions, in addition to post-sales support services. Melissa also speaks on behalf of Information Builders at various events and executive luncheons.Previously, Ms. Treier served in the Ohio area for more than 10 years as one of Information Builders’ most successful direct sales representatives. She consistently exceeded her yearly quota and was recognized twice as the company’s top salesperson.

Redefining Customer Service in the Public Sector

November 12, 2015

We’ve all had customer service “wow” moments – times when we’re left delighted with an organization that made us feel special and heard. We’ve all also had the opposite. In the new age of customer...