Successes by Industry

Customer Solutions
  • Customer Story
  • Coverage
  • Press Release
  • Award
  • Video
  • Podcast
  • PDF

Education Services | Finance | Government Federal | Government S/L | Health Services | Insurance | Manufacturing | Other | Other Services | Publishing | Retail/Wholesale | Transport | Utilities

Education Services

De Montfort University (UK) builds smart, agile business with WebFOCUS
Delaware County Community College creates a "culture of evidence" with WebFOCUS
Florida Atlantic University selects WebFOCUS to gain insight and improve reporting across multiple departments
Friends University selects Information Builders WebFOCUS for university-wide reporting
Houston Community College creates a community report card with WebFOCUS
Johns Hopkins University makes managing scientists' grant accounts as simple as online banking
Loyola University of Chicago leverages WebFOCUS reports to meet a wide range of academic, analytic, financial, and administrative needs
PGWC (South Africa) South Africa's Western Cape Education Department shares and manages information with WebFOCUS
Saint Louis University extends legacy reports and enhances ERP with WebFOCUS
San Jacinto College learns the benefits of self-service reporting
South Carolina Student Loan deploys DB2 Web Query to create reports, dashboards, and KPIs for business users
State of Minnesota Dept. of Education uses BI and ETL for better data-driven decision-making
Tarleton State University graduates to web-based, interactive reporting
Texas Higher Education Coordinating Board closes the gaps in its reporting processes with WebFOCUS
University of North Carolina Charlotte provides more accurate, targeted, and timely financial projection information thanks to WebFOCUS
University of the Fraser Valley fosters institutional intelligence and improves decision-making
University of Virginia finds that BI means healthy data
Utah Valley University uses WebFOCUS to revolutionize information access, analysis, and exchange
Yeshiva University streamlines finance and procurement processes with iWay Service Manager from Information Builders


ABC Financial gets a solid workout with Information Builders
Alpha Bank (Greece) managers can now analyze income, monitor spreads, and respond instantly to requests from the Central Bank
Banco Interacciones (Spain) creates business intelligence portal to deliver information capital throughout the enterprise
Bank of Montreal slices costs, time with Web-based reporting
Bank of Montreal (GGOF) outmaneuvers the competition with enterprise intelligence initiative
Bantierra (Spain) improves its customer service and data analysis with WebFOCUS
BBVA (Spain) uses business intelligence to help with worldwide expansion
Canadian Depository for Securities constructs state-of-the-art reporting application for information delivery and reporting
CECA (Spain) uses business intelligence to efficiently deliver services to its members
Cetera Financial Group brings visually appealing, interactive reports and dashboards to managers and financial advisors
Co-Operative Bank (UK) providing accurate reporting across 19 business centres
Elavon monitors merchant transactions and trends with business intelligence
First Rate Investment Systems partners with Information Builders to expand online reporting system for Fifth Third Bancorp with WebFOCUS and iWay Service Manager
Hof Hoorneman Bankers (Netherlands) taps new interactive eStatements to provide real-time insight to financial portfolios
International Financial Data Services (IFDS) builds mobile, customer-facing analytic solution to transform Canadian mutual fund industry
KBC Commercial Finance (Belgium) builds one-click reporting system with WebFOCUS
Kempen & Co (Netherlands) uses WebFOCUS and iWay DataMigrator to streamline financial reporting, risk management, and compliance operations
La Caixa (Spain) boosts profitability with self-service BI environment
LMS (Australian Stock Exch.) (Australia) embarked on the first major software development in the Australian share registry industry for fifteen years
Maitland Fund Services (South Africa) implements iWay's B2B integration solution for a more streamlined trade process without manual intervention
Marvin F Poer. LLC (MFP) uses WebFOCUS to deliver game-changing analytics to customers
Mastercard leverages WebFOCUS Active Technologies to increase reporting flexibility, reduce administrative costs, and enhance data integrity
Millennium BCP (Portugal) improves decision-making with KPIs and customizable BI dashboards
Moneris Solutions delivers self-service business intelligence to more than 300,000 customers and employees
Nationwide standardizes reporting on WebFOCUS
Pershing Q&A with Pershing's Patrick Yip about scaling WebFOCUS and measuring performance of the system
PNC Bank improves monitoring of call center with system that pays for itself in 10 months
Rabo Bank (Belgium) creates value with WebFOCUS-powered portal
RBC Royal Bank of Canada capitalizes on WebFOCUS for operational reporting
Scotiabank invests in the future with iWay Software
Securities America Inc. empowers broken-dealers with data
SMBC Finance Service Co., Ltd. (Japan) uses WebFOCUS and Salesforce Automation System to enable quicker, more accurate management reporting
US Bank cashes in on enterprise business intelligence

Government Federal

U.S. Air Force Air Mobility Command streamlines Air Mobility Command operations with WebFOCUS and iWay Software
U.S. Army / ASM Research enlists Information Builders to modernize BI environment for U.S. DoD
U.S. Dept of Education automates student loan program with WebFOCUS
U.S. Federal Emergency Management Agency (FEMA) gets useful information flowing with WebFOCUS
U.S. Postal Service uses Information Builders technology to trace dirty money to source
U.S. Transportation Command saves lives with business intelligence technology

Government S/L

Canadian BC Housing Develop a BI environment that handles everything from financial reporting to business performance monitoring, accessing live production data as well as a data warehouse.
Canadian Ministry of Alberta Seniors improves services for those in need with WebFOCUS and iWay Service Manager
Charlotte-Mecklenburg Police Dept embraces predictive policing solution to reduce crime with WebFOCUS and iWay DataMigrator
City of Addison, TX Monitors Financial Metrics, Strategic Projects and Community Outreach With WebFOCUS
City of Brampton boosts efficiency with integration and data integrity
City of Charlotte addresses data deficiencies with iWay
City of Cincinnati builds pervasive reporting network with WebFOCUS
City of Columbus uses BI to improve prospects for 55,000 students
City of Erlanger, Kentucky Police Dept captures critical data to fight crime
City of Houston Police Dept. gains advanced intelligence and integration technologies for instant access to critical information
City of Irving eliminates waste and improves productivity using WebFOCUS PMF
City of Irving Police Dept fights crime in Dallas-Fort Worth area with WebFOCUS Law Enforcement Analytics
City of Philadelphia Office of Mental Health uses Web-based reporting to enhance social services
City of Richardson uses WebFOCUS to provide city workers with vital data instantly and enhances quality of life for residents
City of Richmond (British Columbia) uses WebFOCUS to improve citizen programs and build stronger relationships
Council of Europe (France) selects Information Builders for enterprise business intelligence
County of Milwaukee Sheriff's Office uses BI and integration technologies to increase efficiency and improve operations
Municipality of Tilburg (Netherlands) improves delivery of social services with business intelligence from Information Builders
State of Arizona County of Maricopa uses WebFOCUS to streamline case reporting for 850 staff members
State of California Dept of Health (DHS) uses WebFOCUS to forecast spending patterns and stay on budget
State of Colorado Dept of Corrections deploys WebFOCUS for inmate tracking and financial reporting
State of Louisiana Department of Children and Family Services (DCFS) leverages iWay Software and WebFOCUS to empower agency with integrity and intelligence
State of Louisiana Dept. of Social Services standardizes on WebFOCUS for enterprise business intelligence across human and social service programs
State of Michigan Police improves visibility into crime statistics
State of Minnesota Dept. of Education uses BI and ETL for better data-driven decision-making
State of Missouri Dept of Social Services standardizes on WebFOCUS and iWay
State of New Hampshire Dept. of Revenue Admin. boosts revenue with a single view of the taxpayer
State of Oklahoma Choctaw Nation uses WebFOCUS to streamline financial reporting
State of Oklahoma Human Services (OKDHS) uses WebFOCUS to make its reporting capabilities more efficient
State of Pennsylvania State Police automates crime reporting with WebFOCUS

Health Services

AVL Cancer Institute (Netherlands) implements WebFOCUS platform to support organizational expansion
Brant Community Healthcare System adopts new integration and analytics strategy with WebFOCUS and iWay
Butler Health System achieves meaningful use compliance with WebFOCUS
Covidien UK (UK) extends BI solution to sales staff
Diakonessenhuis (Netherlands) makes healthy decisions with WebFOCUS and iWay DataMigrator
Dialysis Clinic, Inc. heals financial reporting ailments with WebFOCUS
GlaxoSmithKline finds the perfect prescription for enterprise reporting
Independent Pharmacy Corp saves $1 million with iWay
Jefferson Regional Medical Center cures information overload syndrome
Lehigh Valley Health Network (LVHN) rejuvenates data delivery system with WebFOCUS
LifeWatch, Inc. automates healthcare claims processing with integration
London NHS Foundation Trust (UK) improves decision-making with Information Builders
MedStar improves patient care with fast, simple data access
Memorial Health System uses Omni-Patient and WebFOCUS to enable integration across the care continuum
Mount Sinai Medical Center gains a single view of each patient, improving patient care, reducing costs, and achieving meaningful use thanks to iWay Software
NYU Medical Center chooses Information Builders to cut financial reporting time by 50 percent
Poudre Valley achieves operational excellence through WebFOCUS
Quinte Health Care (QHC) reduces costs, improves care with self-service analytics
Renown Health boosts performance and productivity with WebFOCUS
Springfield Clinic improves internal reporting to meet the needs of patients, partners, and other providers


Amerisure Mutual Insurance Company boosts productivity with Web-based reporting system
Basler Insurance (Switzerland) improves information accessibility for employees, agents, and other sales partners
Brotherhood Mutual Insurance Company Weaves Web of Knowledge With WebFOCUS
ClaimsPro Inc. leverages WebFOCUS ad iWay Software to increase visibility into claims activity, improving efficiency and revenue
Dominion of Canada improves profitability by providing integrated visibility into key financial and performance measures
Erie Indemnity Company deploys BI dashboards to track, measure, and manage 75 critical performance metrics
Everest Insurance WebFOCUS delivers single version of the truth
Farm Bureau Insurance uses WebFOCUS to boost profitability by making smarter, faster decisions
Israeli Credit Insurance Company (Israel) reduces risk with self-service reporting environment
North Carolina Farm Bureau automates ETL processes with iWay DataMigrator
Physicians Mutual Insurance gains BI proficiency with WebFOCUS InfoAssist
SMACL (France) supplants obsolete decision-making system with WebFOCUS to support growing business
United Automobile Insurance Company (UAIC) turns non-standard auto data into competitive advantage
Workers Compensation Board provides improved access to information to employees and customers


Akzo Nobel (Netherlands) uses iWay to Optimize B2B Relationships
Appvion deploys a comprehensive, unified intelligence, integration, and integrity platform to enhance data quality
Bosch (Germany) heats up sales operations with WebFOCUS
Bulova uses WebFOCUS dashboards to bring vital sales, purchasing, and finance information to staff
Diodes uses iWay data migration technology to generate consistent reports
DuPont Information Technology streamlines SAP integration with iWay.
Ford Motor Company uses WebFOCUS as BI standard from big data analytics to data visualization
Graftech selects iWay EIM Suite to unify global enterprise software environment
Hercules Tire & Rubber Co. revs up its BI effort with WebFOCUS.
Hillman Group chooses WebFOCUS as its enterprise business intelligence standard for its ability to integrate with transactional systems
ICON Health and Fitness gets its reporting capabilities in shape with WebFOCUS.
J&J Industries maps WebFOCUS to 50-year blueprint
Julius Zorn, Ltd. (Germany) uses BI to identify and fix weak spots in order processing procedures
L.B. Foster enhances operations with BI and performance management
LaBarge, Inc. selects WebFOCUS as its business intelligence standard
Lockheed Martin Missiles and Fire Control propels corporate performance gains with WebFOCUS and iWay
Mark Anthony Group keeps information flowing with iWay Software's Business Process Automation (BPA) Suite
Mikesell's Potato Chip uses WebFOCUS business intelligence to gain deeper insight into information
NSK joins disparate business reporting systems using WebFOCUS
Panasonic Electric Works (Philippines) uses WebFOCUS BI to enhance staff efficiency while improving data usage and business forecasting
Parker Hannafin improves customer service delivery metrics with WebFOCUS
Philips (Netherlands) creates an easy to maintain worldwide BI environment
Qenos (Australia) consolidates disparate legacy systems with embedded business intelligence
Renesas Electronics America improves revenue forecasting and sales cycle management using WebFOCUS and iWay software
Siemens (Germany) improves decision-making and efficiency with WebFOCUS in the construction of combined cycle power plants
Tata Steel (UK) forges stronger reporting system with WebFOCUS and iWay DataMigrator
ThyssenKrupp AG (Germany) uses WebFOCUS PMF to meet its purchasing reporting requirements.
Toshiba Personal Computer System (Japan) uses real-time information to cut costs and improve decision-making
Victory Packaging eliminates manual processes with self-service and analysis tools from Information Builders
Visteon renews reporting activities with iWay DataMigrator


Centimark taps Information Builders to create self-service reporting environment for customers
Haskell maximizes ERP investment value with Information Builders BI and integration technology
Scherer Brothers Lumber Co. uses WebFOCUS to enforce lean principles for improved reporting, decision-making, and customer service
Star Lumber builds a first-class management portal using WebFOCUS

Other Services

Ainsworth uncovers untapped revenue and cost savings across the business
American Alliance of Creditor Attorneys implement customer-facing BI environment to manage $2.6 billion portfolio
Appraisal Institute uses WebFOCUS to bolster member relationships and boost revenue
Business Connexion (BCX) (South Africa) transforms business process management using WebFOCUS and iWay DataMigrator
CBIZ navigates diverse application landscape with iWay BPA Suite
CenterStone Technologies connects wholesalers to retailers with iWay
Central Parking Systems (CPS) gains real-time, on-demand financial and operational information using WebFOCUS
Chrome River Technologies makes SaaS offering shine with robust business intelligence and end-user reporting environment
Dealer Services drives business forward with WebFOCUS
DealerTrack gains insight with dashboard-driven reporting
First Industrial Realty transforms enterprise reporting capabilities with WebFOCUS
Food For The Poor selects Information Builders to improve operational efficiencies
FulCircle uses WebFOCUS reports and dashboards to visualize marketing, sales, fulfillment, and support activity
Insperity expands online reporting environment for clients
Intelligence, Ltd. (Japan) uses BI to boost productivity and empower its salesforce
iovation uses WebFOCUS to improve forensics and reporting capabilities
Jack Nadel outflanks competitors with custom BI apps
Jobs2Web uses WebFOCUS to move up the ladder with an Advanced Analytics package
Oxford Properties Group standardizes reporting on WebFOCUS and deploys cutomer-facing portal
Plus Relocation Services provides unique BI services to customer base
Power Systems Research boosts BI performance with Information Builders
Ricoh Leasing (Japan) improves communication, strategy, and security with WebFOCUS
Schawk improves brand point management with iWay BPA and B2B Suites
Schneider Electric uses WebFOCUS and iWay DataMigrator to support reporting needs of all users
Stanford Management Company sees high returns with WebFOCUS
Torstar Digital chooses WebFOCUS to gain direct access to historical and predictive advertising information, increasing user self-sufficiency and driving smarter decisions
WonenCentraal (Netherlands) uses WebFOCUS to meet the demands of changing business models
World Wide Technology uses WebFOCUS to streamline reporting across the enterprise


Thomas Nelson improves sales and inventory management with WebFOCUS and iWay
Time Inc uses WebFOCUS to gain insight into advertising and customer demographics
Toppan InterAmerica automates user reporting with WebFOCUS and iWay
Walsworth Publishing reduces costs with WebFOCUS Developer Studio


Ace Hardware Corporation gets business intelligence extreme makeover with Information Builders
AcuSport standardizes on iWay to exchange business documents
Arcadia Group (UK) standardises on Information Builders' WebFOCUS
Associated Food Stores Enables agile solution with WebFOCUS
Associated Wholesalers improves inventory analysis, pricing, and profitability with WebFOCUS business intelligence
AutoZone uses WebFOCUS to tune up operations at 5,200 stores
Donatos Pizzeria Corporation finds an appetite for operational business intelligence and migration software from iWay
Eastern Mountain Sports (Vestis) forges a trail to merchandising visibility: WebFOCUS and iWay help outdoor specialty retailer climb to new heights
Food Lion (Delhaize) self-service reporting system, online BI environment keeps hundreds of users in touch with daily sales information with WebFOCUS and iWay
Helzberg Diamond Inc. turns to WebFOCUS to analyze data, evaluate the marketplace, detect buying trends, and track promotional effectiveness
Lipari Foods implements an enterprise-reporting environment to give employees and customers real-time access to transactional data
Niemann Foods uses WebFOCUS to provide its decision-makers with analytic insight and easy access to vital information
Paradies Shops (TPS) streamlines operations and gains a real-time view of its business thanks to WebFOCUS in the cloud
ReaderLink creates BI environment with WebFOCUS
Sligro Food Group (Netherlands) improves analysis of store operations with WebFOCUS
Staples Promotional Products adopts WebFOCUS as its corporate standard, reducing the cost of enterprise reporting
Topco Associates uses WebFOCUS to cut costs and boost private label penetration
United Stationers Supply Company delivers timely information to sales staff with WebFOCUS
Utz Quality Foods, Inc. gives the right users the right tools
Wesco International streamlines decision-making with WebFOCUS and iWay
Winston Brands automates message routing with iWay technology


Adif (Spain) opens door to real-time intelligence with WebFOCUS and iWay
Air Canada puts browser-based BI into pilot mode
DP World (Belgium) leverages WebFOCUS and iWay for real-time shipping information
Holland America uses WebFOCUS, iWay Software, and Professional Services to boost efficiency of sales, marketing, revenue management, and operations while increasing productivity
International Car Operators (Belgium) ICO's ship comes in with WebFOCUS and iWay
LeanLogistics adds reporting, analysis, and visualization to On-Demand TMS application
Nvision Global saves millions for its customers using WebFOCUS.
OIA Global Logistics uses iWay integration technology to outmaneuver competitors
Protrans International Inc. gains faster access to timelier, more comprehensive information to operate more efficiently, and provide better customer service
PSA Antwerp (Belgium) boosts management efficiency with WebFOCUS
SNCF (France) tracking 160,000 employees with WebFOCUS
Travel and Transport, Inc. saves millions using WebFOCUS self-service reporting environment creates a more knowledgeable staff


Aqua Clara (Japan) improves information-sharing ability with updated BI
BT (UK) selects iWay Software to support its secure messaging service
Hydro One creates EIM platform for information exchange
Indaver (Belgium) boosts SAP reporting capabilities with WebFOCUS
Orange and Rockland Utilites uses WebFOCUS to boost employee productivity
Petrobras (Brazil) Brazil's largest oil and gas company, uses WebFPOCUS to create a 200-page report book for its Mining and Energy Ministry.
Shikoku Electric Power Co., Inc. (Japan) energizes spreadsheet creation with WebFOCUS
Suncor selects Information Builders as their enterprise business intelligence standard
Valero Energy Corp. uses WebFOCUS to help strike it rich with BI tools
Western Power Distribution (UK) keeps the lights on with WebFOCUS

* Videos require either RealPlayer or Windows Media Player.