Successes by Industry

Customer Solutions
  • Customer Story
  • Coverage
  • Press Release
  • Award
  • Video
  • Podcast
  • PDF

Business Services | Computer Services | Construction | Education Services | Finance | Government Federal | Government S/L | Health Services | Insurance | Manufacturing | Other | Other Services | Publishing | Retail/Wholesale | Transport | Utilities


EllisDon (Edgebuilder) connects data sources for mobile app strategy

Education Services

Central Washington University develops WebFOCUS dashboards to provide staff with key data
Conestoga College students analyze real-world healthcare data with WebFOCUS
Davenport University advances students with analytics
Delaware County Community College creates a "culture of evidence" with WebFOCUS
Florida Atlantic University selects WebFOCUS to gain insight and improve reporting across multiple departments
Friends University selects Information Builders WebFOCUS for university-wide reporting
Houston Community College recruits WebFOCUS to analyze performance, secure funding
Loyola University of Chicago leverages WebFOCUS reports to meet a wide range of academic, analytic, financial, and administrative needs
Saint Louis University extends legacy reports and enhances ERP with WebFOCUS
San Jacinto College learns the benefits of self-service reporting
Tarleton State University graduates to web-based, interactive reporting
Taylor University uses predictive analytics to identify at-risk students and improve retention rates
Texas Higher Education Coordinating Board closes the gaps in its reporting processes with WebFOCUS
Universidad Europea de Madrid implements BI applications to accelerate strategic decision-making throughout the institution
University of Massachusetts streamlines work requests with iway integration solution
University of North Carolina Charlotte provides more accurate, targeted, and timely financial projection information thanks to WebFOCUS
University of the Fraser Valley fosters institutional intelligence and improves decision-making
University of Virginia finds that BI means healthy data
Yeshiva University streamlines finance and procurement processes with iWay Service Manager from Information Builders


ABC Financial strengthens customer-facing reporting and analytics
Alpha Bank managers can now analyze income, monitor spreads, and respond instantly to requests from the Central Bank
Banco Interacciones creates business intelligence portal to deliver information capital throughout the enterprise
Bantierra improves its customer service and data analysis with WebFOCUS
BBVA improves auditing performance with WebFOCUS
BMO Bank of Montreal slices costs, time with Web-based reporting
Cetera Financial Group brings visually appealing, interactive reports and dashboards to managers and financial advisors
Co-Operative Bank providing accurate reporting across 19 business centres
Heartland Financial improves data management and streamlines decision-making via self-service analytics
Hof Hoorneman Bankers taps new interactive eStatements to provide real-time insight to financial portfolios
International Financial Data Services (IFDS) builds mobile, customer-facing analytic solution to transform Canadian mutual fund industry
Kempen & Co. uses WebFOCUS and iWay DataMigrator to streamline financial reporting, risk management, and compliance operations
LMS Australian Stock Exchange embarked on the first major software development in the Australian share registry industry for fifteen years
Maitland Fund Services implements iWay's B2B integration solution for a more streamlined trade process without manual intervention
Mastercard leverages WebFOCUS Active Technologies to increase reporting flexibility, reduce administrative costs, and enhance data integrity
Millennium BCP improves decision-making with KPIs and customizable BI dashboards
Moneris Solutions delivers self-service business intelligence to more than 300,000 customers and employees
Nationwide standardizes reporting on WebFOCUS
Nextgear Capital Inc. drives business forward with WebFOCUS
Pershing Q&A with Pershing's Patrick Yip about scaling WebFOCUS and measuring performance of the system
PNC Bank improves monitoring of call center with system that pays for itself in 10 months
PostFinance gains rapid ROI thanks to WebFOCUS analytics platform
RBC Royal Bank of Canada capitalizes on WebFOCUS for operational reporting
Scotiabank invests in the future with iWay Software
Securex helps small businesses manage personnel and payroll requirements
Securities America Inc. empowers broken-dealers with data
SMBC Finance Service Co., Ltd. uses WebFOCUS and Salesforce Automation System to enable quicker, more accurate management reporting
South Carolina Student Loan deploys DB2 Web Query to create reports, dashboards, and KPIs for business users
Southwest Business Corporation (SWBC) leverages Information Builders' integration and integrity technologies to create a single view of accurate, up-to-date customer data
Spanish Confederation of Savings Banks (CECA) uses business intelligence to efficiently deliver services to its members
Transamerica uses WebFOCUS to bring self-service reporting to its sales force
US Bank cashes in on enterprise business intelligence
Worldline uses self-service analytic tools to monitor usage, summarize transactions, and generate vital statistics

Government Federal

U.S. Army / ASM Research enlists Information Builders to modernize BI environment for U.S. DoD
U.S. Dept. of Education automates student loan program with WebFOCUS
U.S. Federal Emergency Management Agency (FEMA) gets useful information flowing with WebFOCUS
U.S. Postal Service uses Information Builders technology to trace dirty money to source
U.S. Transportation Command saves lives with business intelligence technology

Government S/L

Canadian BC Housing Develop a BI environment that handles everything from financial reporting to business performance monitoring, accessing live production data as well as a data warehouse.
Canadian Ministry of Alberta Seniors improves services for those in need with WebFOCUS and iWay Service Manager
Charlotte-Mecklenburg PD embraces predictive policing solution to reduce crime with WebFOCUS and iWay DataMigrator
City of Addison Monitors Financial Metrics, Strategic Projects and Community Outreach With WebFOCUS
City of Brampton boosts efficiency with integration and data integrity
City of Charlotte addresses data deficiencies with iWay
City of Cincinnati builds pervasive reporting network with WebFOCUS
City of Columbus 311 uses BI to improve prospects for 55,000 students
City of Erlanger, KY PD captures critical data to fight crime
City of Houston PD gains advanced intelligence and integration technologies for instant access to critical information
City of Irving eliminates waste and improves productivity using WebFOCUS PMF
City of Irving PD fights crime in Dallas-Fort Worth area with WebFOCUS Law Enforcement Analytics
City of Kansas City PD fights crime with smarter policing
City of Richardson uses WebFOCUS to provide city workers with vital data instantly and enhances quality of life for residents
City of Richmond, BC uses WebFOCUS to improve citizen programs and build stronger relationships
Conagua Drinks Up Success With Business Intelligence
County of Milwaukee Sheriff's Office uses BI and integration technologies to increase efficiency and improve operations
Estonian Police and Boarder Guard Board boosts data quality with WebFOCUS and iWay
Mexican Ministry of Public Admin. uses WebFOCUS and iWay Integration and Data Quality Suites to create a consolidated and trusted source of information
Municipality of Tilburg improves delivery of social services with business intelligence from Information Builders
PGWC Education South Africa South Africa's Western Cape Education Department shares and manages information with WebFOCUS
Spanish Ministry of Employment and Social Security uses analytics and integration to boost commerce, improve labor relations, and more
State of California Dept. of Health uses WebFOCUS to forecast spending patterns and stay on budget
State of Colorado Dept. of Corrections deploys WebFOCUS for inmate tracking and financial reporting
State of Georgia Dept. of Labor uses WebFOCUS analytics to help Georgia citizens get back to work
State of Louisiana Department of Children and Family Services (DCFS) leverages iWay Software and WebFOCUS to empower agency with integrity and intelligence
State of Louisiana Dept. of Social Services standardizes on WebFOCUS for enterprise business intelligence across human and social service programs
State of Michigan Police improves visibility into crime statistics
State of Minnesota Dept. of Education uses BI and ETL for better data-driven decision-making
State of Missouri Dept. of Social Services standardizes on WebFOCUS and iWay
State of New Hampshire Dept. of Revenue Admin. boosts revenue with a single view of the taxpayer
State of Oklahoma Choctaw Nation uses WebFOCUS to streamline financial reporting
State of Oklahoma Human Services (OKDHS) uses WebFOCUS to make its reporting capabilities more efficient
State of Oklahoma Regents boosts academic success rates with advanced analytic and data visualization capabilities in WebFOCUS
State of Pennsylvania State Police automates crime reporting with WebFOCUS

Health Services

BlueCross BlueShield of TN noted as CIO 100 award winner for use of BI to improve healthcare coverage
Brant Community Healthcare System adopts new integration and analytics strategy with WebFOCUS and iWay
Butler Health System achieves meaningful use compliance with WebFOCUS
Cambridge Memorial Hospital Revitalizes Emergency Room System With WebFOCUS
Cardiac Surgery Associates use WebFOCUS to unify data
Covidien extends BI solution to sales staff
Diakonessenhuis makes healthy decisions with WebFOCUS and iWay DataMigrator
Dialysis Clinic, Inc. heals financial reporting ailments with WebFOCUS
Grand River Hospital gains a healthy perspective with Information Builders' technologies
Guelph General Hospital improves patient experience with new analytic environment
Halifax Health spreads BI throughout the enterprise
Jefferson Regional Medical Center cures information overload syndrome
Lehigh Valley Health Network (LVHN) rejuvenates data delivery system with WebFOCUS
LifeWatch, Inc. automates healthcare claims processing with integration
London NHS Foundation Trust improves decision-making with Information Builders
Lutheran Life Communities boosts productivity and manages costs with WebFOCUS
MedStar improves patient care with fast, simple data access
Mount Sinai Medical Center gains a single view of each patient, improving patient care, reducing costs, and achieving meaningful use thanks to iWay Software
NYU Hospitals Center chooses Information Builders to cut financial reporting time by 50 percent
Queensway Carleton Hospital implements a self-service analytic environment as a one-stop shop for information
Quinte Health Care reduces costs, improves care with self-service analytics
Renown Health boosts performance and productivity with WebFOCUS
Springfield Clinic improves internal reporting to meet the needs of patients, partners, and other providers


Amerisure Mutual Insurance Company improves access to data with Information Builders' predictive analytics and self-service technologies
Ameritas Life Insurance Corporation leverages pervasive analytics to transform business for policy holders
Basler Insurance improves information accessibility for employees, agents, and other sales partners
BGL Group improves delivery of management information to customers and partners with WebFOCUS and iWay
Brotherhood Mutual Insurance Company Weaves Web of Knowledge With WebFOCUS
ClaimsPro Inc. leverages WebFOCUS and iWay Software to increase visibility into claims activity, improving efficiency and revenue
DKV Seguros uses WebFOCUS to improves decision-making for sales and marketing professionals
Erie Indemnity Company deploys BI dashboards to track, measure, and manage 75 critical performance metrics
Everest Insurance WebFOCUS delivers single version of the truth
Farm Bureau Insurance uses WebFOCUS to boost profitability by making smarter, faster decisions
FirstCare Health Plans reduces pending claims with self-service analytics
Israeli Credit Insurance Company reduces risk with self-service reporting environment
Lloyds Corporation of London removes risk from insurance processing with WebFOCUS
North Carolina Farm Bureau automates ETL processes with iWay DataMigrator
Physicians Mutual Insurance gains BI proficiency with WebFOCUS InfoAssist
SMACL Assurances improves the quality of business data and exceeds Solvency II requirements.
United Automobile Insurance Company transforms analytics and strengthens stance with "single business view" from WebFOCUS
Workers Compensation Fund provides improved access to information to employees and customers


Appvion deploys a comprehensive, unified intelligence, integration, and integrity platform to enhance data quality
Bulova uses WebFOCUS dashboards to bring vital sales, purchasing and finance information to staff
Cascades standardizes on iWay integration solutions for a more accurate, real-time view of its operation
CEMEX Rolls Out Pervasive Mobile BI Strategy as Mexican Supplier of Construction Materials
Coty Inc. iWay Software Helps Coty Support Rapid Mergers and Acquisitions
Diodes uses iWay data migration technology to generate consistent reports
Disc Brakes customers can now order products in a self-service environment using WebFOCUS
DuPont Information Technology streamlines SAP integration with iWay.
Ford Motor Company uses WebFOCUS as BI standard from big data analytics to data visualization
Graftech selects iWay EIM Suite to unify global enterprise software environment
Hillman Group chooses WebFOCUS as its enterprise business intelligence standard for its ability to integrate with transactional systems
ICON Health and Fitness gets its reporting capabilities in shape with WebFOCS
J&J Industries maps WebFOCUS to 50-year blueprint
Julius Zorn, Ltd. uses BI to identify and fix weak spots in order processing procedures
L.B. Foster enhances operations with BI and performance management
LaBarge Ducommun Technologies selects WebFOCUS as its business intelligence standard
Lafarge Aso Cement Co., Ltd. uses WebFOCUS to solidify data-access processes
Lockheed Martin Missiles and Fire Control propels corporate performance gains with WebFOCUS and iWay
Mark Anthony Group keeps information flowing with iWay Software's Business Process Automation (BPA) Suite
Mikesell's Potato Chip uses WebFOCUS business intelligence to gain deeper insight into information
NEC Nederland B.V. creates an easy to maintain worldwide BI environment
Neways Inc. becomes a cleaner, data-driven company with WebFOCUS
North American Lighting Standardizes on WebFOCUS for Business Intelligence
NSK joins disparate business reporting systems using WebFOCUS
Panasonic Electric Works uses WebFOCUS BI to enhance staff efficiency while improving data usage and business forecasting
Parker Hannafin improves customer service delivery metrics with WebFOCUS
Qenos consolidates disparate legacy systems with embedded business intelligence
Renesas Electronics America improves revenue forecasting and sales cycle management using WebFOCUS and iWay software
Schawk improves brand point management with iWay BPA and B2B Suites
Schneider Electric uses WebFOCUS and iWay DataMigrator to support reporting needs of all users
Siemens Energy (Germany) improves decision-making and efficiency with WebFOCUS in the construction of combined cycle power plants
Steel Technologies manages complex supply chain with WebFOCUS and iWay
Tata Steel forges stronger reporting system with WebFOCUS and iWay DataMigrator
ThyssenKrupp AG uses WebFOCUS PMF to meet its purchasing reporting requirements.
Toshiba Personal Computer System uses real-time information to cut costs and improve decision-making
Utz Quality Foods, Inc. gives the right users the right tools
Victory Packaging eliminates manual processes with self-service and analysis tools from Information Builders
Visteon renews reporting activities with iWay DataMigrator


Haskell maximizes ERP investment value with Information Builders BI and integration technology
Star Lumber builds a first-class management portal using WebFOCUS

Other Services

Central Parking Systems (CPS) gains real-time, on-demand financial and operational information using WebFOCUS
Century Business Services - CBIZ navigates diverse application landscape with iWay BPA Suite
First Industrial Realty transforms enterprise reporting capabilities with WebFOCUS
Food For The Poor uses WebFOCUS to boost worldwide relief efforts
ICA Fluor empowers business users with better analytics
Intelligence, Ltd. uses BI to boost productivity and empower its salesforce
Oxford Properties Group standardizes reporting on WebFOCUS and deploys cutomer-facing portal
Paycor uses WebFOCUS for more advanced data visualization and analytic capabilities
Power Systems Research boosts BI performance with Information Builders
Ricoh Leasing improves communication, strategy, and security with WebFOCUS
Stanford Management Company sees high returns with WebFOCUS
WonenCentraal uses WebFOCUS to meet the demands of changing business models


Thomas Nelson improves sales and inventory management with WebFOCUS and iWay
Time Inc uses WebFOCUS to gain insight into advertising and customer demographics
Toppan InterAmerica automates user reporting with WebFOCUS and iWay
Walsworth Publishing reduces costs with WebFOCUS Developer Studio
Yellow Pages calls on WebFOCUS to analyze big data and demonstrate ROI to advertisers


Ace Hardware Corporation remodels with Information Builders' guided self-service analytics
AcuSport standardizes on iWay to exchange business documents
Aqua Clara improves information-sharing ability with updated BI
Arcadia Group standardises on Information Builders' WebFOCUS
Associated Food Stores Enables agile solution with WebFOCUS
Associated Wholesalers improves inventory analysis, pricing, and profitability with WebFOCUS business intelligence
AutoZone shifts into high gear with big data analytics
Eastern Mountain Sports (Vestis) forges a trail to merchandising visibility: WebFOCUS and iWay help outdoor specialty retailer climb to new heights
Food Lion (Delhaize) self-service reporting system, online BI environment keeps hundreds of users in touch with daily sales information with WebFOCUS and iWay
Goodfellow shores up business with enhanced reporting
Helzberg Diamond Inc. turns to WebFOCUS to analyze data, evaluate the marketplace, detect buying trends, and track promotional effectiveness
Lipari Foods implements an enterprise-reporting environment to give employees and customers real-time access to transactional data
Murphy Hoffman Company uses iWay for real-time B2B communication initiatives
Niemann Foods uses WebFOCUS to provide its decision-makers with analytic insight and easy access to vital information
Paradies Shops (TPS) streamlines operations and gains a real-time view of its business thanks to WebFOCUS in the cloud
ReaderLink creates BI environment with WebFOCUS
Scherer Brothers Lumber Co. uses WebFOCUS to enforce lean principles for improved reporting, decision-making, and customer service
Sligro Food Group improves analysis of store operations with WebFOCUS
Staples Promotional Products adopts WebFOCUS as its corporate standard, reducing the cost of enterprise reporting
Topco Associates uses WebFOCUS to cut costs and boost private label penetration
United Stationers Supply Company delivers timely information to sales staff with WebFOCUS
Wendy's serves up WebFOCUS to provide better information across the enterprise and improve the bottom line
Wesco International streamlines decision-making with WebFOCUS and iWay
Winston Brands automates message routing with iWay technology


Adif opens door to real-time intelligence with WebFOCUS and iWay
Air Canada puts browser-based BI into pilot mode
AJ Logistics uses WebFOCUS Mobile to manage deliveries, inventory, and warehouses
Bollore improves financial and operational performance with WebFOCUS
DP World leverages WebFOCUS and iWay for real-time shipping information
International Car Operators ICO's ship comes in with WebFOCUS and iWay
LeanLogistics adds reporting, analysis, and visualization to On-Demand TMS application
Maverick Transportation uses WebFOCUS dashboards and scorecards to manage costs and maximize profitability
Nvision Global saves millions for its customers using WebFOCUS.
OIA Global Logistics uses iWay integration technology to outmaneuver competitors
Ozburn-Hessey Logistics builds customer-facing portal to present supply-chain metrics and KPIs
Protrans International Inc. gains faster access to timelier, more comprehensive information to operate more efficiently, and provide better customer service
PSA Antwerp boosts management efficiency with WebFOCUS
SNCF tracking 160,000 employees with WebFOCUS
Travel and Transport, Inc. saves millions using WebFOCUS self-service reporting environment creates a more knowledgeable staff


BT selects iWay Software to support its secure messaging service
Hydro One creates EIM platform for information exchange
Indaver boosts SAP reporting capabilities with WebFOCUS
Orange and Rockland Utilites uses WebFOCUS to boost employee productivity
Petrobras Brazil's largest oil and gas company, uses WebFPOCUS to create a 200-page report book for its Mining and Energy Ministry.
Shikoku Electric Power Co., Inc. energizes spreadsheet creation with WebFOCUS
Valero Energy Corp. uses WebFOCUS to help strike it rich with BI tools
Western Power Distribution keeps the lights on with WebFOCUS

* Videos require either RealPlayer or Windows Media Player.