White Papers and Technology Briefs by category

As the manufacturing industry rebounds, executives must find new ways to meet increasing demand and complex regulations. This white paper, by the MPI Group, outlines three core strategies that manufacturers should implement to meet today's growing pressures: innovation, talent, and process improvement – and integrate robust information and insights to manage all three for greater profitability.

"Establishing poor goals" and "measures that drive the wrong behavior" are just two of the Top 10 measurement and planning mistakes detailed by Mark Graham Brown in this white paper. Brown also offers advice – based on real-world experience – on how government and non-profit organizations can avoid or correct these mistakes.

This white paper explores what it means to “visualize responsibly” by addressing five key questions you should ask to avoid the pitfalls and limitations of most data discovery tools:

  • Can you empower all decision-makers, not just a select few?
  • Are rogue dashboards creating more questions than answers?
  • How do you ensure data integrity and prevent flawed insights?
  • What costs are associated with in-memory limitations?
  • Can you add advanced analytical capabilities with ease?

We’ll outline the criteria for data visualization success and provide key features of the technology required to achieve it. Case studies demonstrate how leading organizations are leveraging self-service analytics to help everyone make better, fact-based decisions.

Interest in transforming data from business applications into actionable information has created a resounding explosion in offerings for business analytics and business intelligence (BI). The amount of data generated and captured across multiple sources can be overwhelming. New analytical capabilities capitalize on your big data as well as data stemming from a wide array of applications, including sales, inventory, marketing, loyalty, web, finance, mobile, sensors, and other systems. Incorporating market-leading analytics and business intelligence into your application helps you improve your value proposition and drive new revenue while letting your development staff focus on your core functionality.


IT and business leaders today must provide custom self-service analytics apps designed for specific scenarios, and deploy them to users with a simple app store-like experience. That’s an InfoApp™. This white paper presents frequently asked questions about InfoApps, which deliver highly interactive analytic content, such as data visualizations, charts, graphs, and reports, to users through an easy “app store-like” experience. It provides examples of how they are redefining the landscape of self-service analytics, while helping IT empower the business more effectively.

Most commercial banks lack solutions needed to effectively detect and deter trade-based money laundering activities. This white paper examines the issues and challenges involved in trade-based money laundering, and highlights Omni-Trade, an all-in-one trade-based AML monitoring and reporting solution designed to address the growing complexity in trade monitoring so banks can locate and defeat money laundering threats.

This white paper discusses the importance of employing advanced data visualization and data discovery as part of a broader enterprise business intelligence and business analytics strategy. It demonstrates how this approach will expand the scope of analytic capabilities to include self-service reporting and dashboard creation, so employees at all levels of the organizations can uncover insights and measure related outcomes – while leveraging existing tools, talent, and infrastructure.

This paper outlines the nine critical technology capabilities for a game-changing business intelligence (BI) application: SaaS, extensibility, social analytics, location intelligence, predictive analytics, performance management, data quality and master data management, data integration, and big data. Information Builders establishes impactful relationships with leading organizations to help customers differentiate themselves using these capabilities.

This white paper discusses mobile business intelligence: what it is, how it is evolving, what applications exist today, and how to address security concerns. It also highlights the WebFOCUS BI platform, which provides advanced mobile capabilities, and real-world success stories.

This paper presents effective solutions to help government agencies prevent overpayment, waste, and fraud across numerous programs. It highlights the three primary components of holistic fraud detection and prevention: data integration, analytics, and fraud prediction.

This white paper presents a vision for patient-centered accountable care, and describes a new integrated approach for healthcare organizations to achieve their goals.

In this white paper, we investigate five worst practices in predictive analytics. From spending too much time on model evaluation to failing to identify a specific business iniatiative, these common pitfalls can hinder a successful project. We discuss why these actions can derail predictive analytics initiatives, what steps can be taken to avoid making such mistakes, and the key steps required for building and deploying effective predictive applications.

This paper discusses the incorporation of predictive modeling capabilities into the WebFOCUS BI platform and highlights how this advanced functionality can dramatically improve decision-making, thus reducing risk and costs while increasing revenues and profits.

Big data is about more than just storing massive volumes of information. It also creates tremendous opportunities by leveraging predictive analytics. This paper highlights how combining advanced analytical solutions, such as predictive analytics – with data integration and integrity technologies – can facilitate successful analytics and decision management in big data scenarios.

Analytics, Business Strategies

Having the right data at the right time in the right form is vital for organizations to survive and compete. But it’s not just about data; it’s about the tools. In this white paper by Rick F. van der Lans, you'll see how self‐service business intelligence (BI) solutions support a do-it-yourself approach by enabling users to develop and change their reports and dashboards without assistance from IT.

Learn how providing self-service access to information about existing government services dramatically enhances public service by improving communication and increases internal efficiency by minimizing the number of inquiries the public makes to obtain routine information.

In this white paper, we’ll provide insight that will help organizations apply the Mobile First strategy to their business intelligence (BI) implementations. Learn about key considerations for creating reporting and analysis environments for mobile devices, such as small screen sizes, device and delivery preferences, and varying connectivity and bandwidth constraints. We’ll also introduce InfoApps™, intuitive, visually compelling, and easy-to-use apps that allow mobile users to immediately discover the answers to numerous mission-critical business questions.

This research report, sponsored by Beacon Partners and Information Builders, summarizes insights and opinions from a recent roundtable discussion convened in New York City. The panelists, comprised of a cross-section of prestigious healthcare organizations, hammered home a truth: Business intelligence is not just a marker of what we are doing and how we are doing it. It is also a conduit to shared information, analytic insights, and collaborative decision-making for business and clinical initiatives at both operational and strategic levels. BI is both the starting gun and the path to a victory lap. Download the report now to learn more.

This paper explores the concepts of data stewardship, the practice of monitoring, measuring, managing, and reporting on data integrity, data policies, and data performance. It highlights three comprehensive suites – Data Quality, Master Data, and Integration – to facilitate effective data stewardship in any traditional, complex, and big data scenario.

This paper demonstrates the significant impact that advanced social media analytics can have on various aspects of marketing and customer experience management. It highlights Information Builders’ comprehensive portfolio of solutions, which provides a unique approach to social media analytics.

Predictive analytics can help organizations improve many facets of sales and marketing. In this white paper, we'll share some best practices for building and deploying predictive models in sales and marketing environments.

This paper discusses how customer demands have led to recent changes in the data warehouse market. As a result, companies and departments of all types and sizes can leverage advanced data warehouse solutions to facilitate effective use of innovative business analytics and support of various mission-critical BI initiatives.

Learn how providing self-service access to financial services information dramatically enhances customer service by improving communication and increases internal efficiency by minimizing the number of customer inquiries.

Learn how providing self-service access to retail information dramatically enhances operational efficiency by improving communication and increasing productivity on key activities across the supply chain.

Learn how providing self-service access to insurance information dramatically enhances customer service by improving communication and increases internal efficiency by minimizing the number of customer inquiries.

Learn how providing self-service access to manufacturing information dramatically enhances operational efficiency by improving communication and increasing productivity on key activities across the supply chain.

Analytics, Business Strategies, Complementary Solutions

Information Builders' latest release, WebFOCUS 8, is a comprehensive BI platform that supports the four main elements of an information strategy: data integrity, business intelligence (reporting and analysis), performance management, and advanced analytics. This white paper takes an in-depth look at those four elements and shows how WebFOCUS 8 empowers businesses to more effectively manage them, enabling smarter decisions from everyone in the enterprise.

This white paper defines location analytics, and discusses how it makes geospatial information easier to interpret, understand, and retain. It highlights the partnership Information Builders has forged with Esri, a provider of leading location and mapping technologies. The paper also demonstrates why the resulting joint solution is ideal for organizations looking to make powerful location analytics part of their BI environment. Real-world success stories are also included.

Business Strategies

New technologies and emerging innovations, combined with the ever-shifting demands of the business, make the CIO's list of priorities longer each year. This white paper takes a close look at the CIO's objectives and how data management and analytics play a part. 

Authored by Dr. Rado Kotorov, Chief Innovation Officer & VP Market Strategy, Information Builders, the paper discusses how CIOs are positioned to become stronger drivers and enablers of business success. Real-world case studies are presented as illustrations of industry best practices.

What an embarrassment of riches: We have so much data that we can’t properly govern it, can’t find the time or energy to share it, and sometimes don’t even know where it all lives.

This paper is for you if you’re coping with change, searching for better ways to manage and use data, or just trying to think about data more strategically.

This isn’t a one-size-fits-all situation, and this paper doesn’t present a data strategy. Rather, it will help you define one of your own, tailored to your organization, based on key considerations derived from our experience with tens of thousands of customers.


Want to know why Business Intelligence (BI) applications succeed and BI tools fail? This white paper presents the six worst practices in BI and analytics, and helps you to avoid them. You'll learn from the experiences of BI experts and information specialists and avoid mistakes such as Worst Practice #1: "Buying What Analysts Want Instead of Considering the Needs of Others". It's a great guide to help you think through how to use BI to enable a culture where everyone is empowered to make better decisions. This paper has been updated for 2014.

Five vital actions are essential steps in a well-executed information strategy in financial services: strategize, align, govern, execute, and optimize. When working in harmony, these actions improve processes, increase productivity, and enhance decision-making. This white paper explores how to use them to develop an effective and broad-reaching information strategy.

This white paper illustrates how to leverage processes, technology, and industry best practices to successfully sell a business case for data governance. Ten critical steps are outlined and Information Builders' intelligence, integration, and integrity solutions are presented in aiding effective data governance.

Even though manufacturers have the raw data they need, transforming that data into real information and insight that fosters better decisions requires powerful processing. Business intelligence helps manufacturers by integrating technologies and data from across the enterprise to deliver the right information to the right people at the right time.

An information strategy defines how an insurance company will use the data it collects to achieve a competitive advantage. A well-executed information strategy is a comprehensive, constantly evolving plan that encompasses five distinct actions: strategize, align, govern, execute, and optimize.  This white paper explores how these five actions can help insurance organizations develop an effective and broad-reaching strategy that drives positive change.

Five vital actions are essential steps in a well-executed information strategy in maufacturing: strategize, align, govern, execute, and optimize. When working in harmony, these actions improve processes, increase productivity, and enhance decision-making. This white paper explores how to use them to develop an effective and broad-reaching information strategy.

Five vital actions are essential steps in a well-executed information strategy: strategize, align, govern, execute, and optimize. When working in harmony, these actions improve processes, increase productivity, and enhance decision-making. This white paper explores how to use them to develop an effective and broad-reaching information strategy.

This paper lists 5 things you need to know before you begin planning your BI application, so you can better understand the blend of capabilities needed to address end user requirements.

The features and benefits of Information Builders' Performance Management Framework (PMF) extend and complement the already powerful WebFOCUS environment. But the solutions are very different from each other. This paper describes and contrasts both solutions to help you better understand how PMF and WebFOCUS can work together.

Combined, business intelligence and enterprise search can serve as a key enabler of optimized operational performance, providing decision-makers with a single, simplified point of access to the broadest range of data and content that offers insight into data and information that had not previously been possible.

Complementary Solutions

Improvements in technology, environmental impact, cost of ownership, and data-warehousing and BI capabilities have made IBM System z a highly desirable data warehousing platform. With WebFOCUS for System z Data Warehousing, businesses can align the advantages of the platform with the requirements of the business application.

This paper illustrates how various police departments implemented successful crime center solutions via Information Builders' Law Enforcement Analytics (LEA), using BI, analytics, and GIS mapping to improve critical decision-making, increase efficiency, and make their cities safer.

With a clear strategic focus, enterprise-wide business intelligence, and a formal best practices process for executing strategy, colleges and universities can navigate the operational challenges of data access and performance management to increase enrollment, retention, and student success. This white paper shows you how.

IBM partnered with Information Builders Incorporated to deliver DB2 Web Query for IBM i to provide a query and reporting tool to meet the majority of the BI needs of most IBM i shops.

Analytics, Architecture, Data Management & ETL

This white paper discusses the pros and cons of various types of embedded data stores. It also demonstrates, through benchmark testing, how WebFOCUS Hyperstage can respond quickly to database requests and effectively scale to support large volumes of data – without the need for commodity hardware or complex database administration. The paper compares Hyperstage to OLAP and in-memory analytics solutions and explains what makes Hyperstage superior.

Analytics, Business Strategies, Data Management & ETL

This white paper explores seven technology innovations that can empower businesses to optimize the customer experience in today’s multi-channel world. You’ll learn about customer-facing and mobile business intelligence (BI), predictive and sentiment analytics, master data management, and other tools designed to enhance the quality of customer care by streamlining activities, improving service delivery, and increasing the productivity and performance of support teams. Real-world case studies are also featured.

In this white paper, we show you various ways to unlock the value of enterprise data – including big data and open data – for generating new revenue, realizing significant cost savings, redefining the customer experience, and pretty much changing business as usual.

Part 2, “Managing the Complexity of Healthcare Information,” of the three-part series, “Health Insurance Executives Brace for New Information Imperatives,” presents research findings on generating business impact and value by providing actionable information to consumers. It explores the use of information technology to enhance the decision-making processes by simplifying the review of data to enhance and clarify the indicated outcomes.

This report is Part 1 of a three-part series, Health Insurance Executives Brace for New Information Imperatives, sponsored by Information Builders and The Gorman Group. It outlines the research findings regarding the changes in demand for information from a diverse set of healthcare information consumers – from health insurance management, support, and operational staff to individual customers, professionals (brokers), healthcare providers, and governmental entities that provide, monitor, and regulate the industry. 

Part 3, “The ‘Consumerization’ Requirements of Information Delivery,” is the final installment in the research series “Health Insurance Executives Brace for New Information Imperatives.” It explores the user interface requirements uncovered during the research and focuses on the need for user self-reliance in accessing, interfacing with, and using the information required for more effective and efficient personalized decision-making.

Data Management & ETL

Patient matching is one of the biggest issues facing healthcare today. Adopting a data strategy and the right health IT technologies, such as master data management, are the first and best steps a healthcare organization can take to overcome the patient-matching challenge. This paper explores effective and enduring approaches to patient matching to ensure short- and long-term clinical success, financial stability, and, ultimately, survival.

Financial services firms are plagued with information management challenges, which can lead to poor data quality. This paper defines data governance, discusses its importance in the financial services sector, and provides seven steps for taking such an approach.

Critical manufacturing information often exists in many disjointed silos and can be difficult to unify. This paper defines data governance, discusses its importance for manufacturers, and provides seven steps for taking such an approach.

This paper defines data governance, discusses its importance in the insurance sector, and provides eight steps for taking such an approach.

Insurers have to collect information, consolidate it, manage its quality, process it, and distribute it. Every important activity depends on data. It's not enough to work with your data. To be competitive, you must master it. This white paper explores how insurance data mastery drives business success. It identifies the critical challenges and recommends a solution.

At a time when agencies are forced to do more with less, the accuracy and consistency of information is crucial. Data governance enables agencies to access the full value of data, while protecting that data from risk.

This paper examines the challenges healthcare organizations currently face when it comes to providing high-quality patient care. It also highlights Omni-Patient™ and explains how it is helping healthcare organizations enhance the patient experience across the continuum of care.

Business Strategies, Data Management & ETL

Today’s media outlets and professional prognosticators are all a-twitter about how predictive analytics, SoLoMo (Social, Location, and Mobile), big data, unstructured data, cloud computing, and other innovative concepts are changing business. In this white paper, we’ll get behind the buzz to show how to support new growth strategies and drive new revenue using eight important technologies.

This white paper outlines six simple, yet highly effective steps for fixing your bad data. You'll learn how to garner executive support for a data quality management program, and what processes you'll need to follow to ensure optimum integrity in your data. It also highlights best practices in data quality as well as real-world success stories.

In this white paper, we compare the real-time approach to data quality management with higher-latency approaches, demonstrating the superiority of real-time efforts compared with batch and near real-time techniques when it comes to time, money, and corrupt data.

An information strategy defines how a retailer uses the data it collects to achieve a competitive advantage. In this white paper, we explore how retailers can develop an effective and broad-reaching information strategy that drives positive change using five distinct actions: strategize, align, govern, execute, and optimize.

There are many ways to integrate and access vital data. This paper highlights eight proven integration strategies, and uses real-world examples to demonstrate the high­-value, high-­return data access options that are currently available. It explores data warehouses, as well as other methods for making relevant, timely information available to your business users, systems, and processes.

The road to a successful master data management (MDM) program can be full of detours and dead ends. In this white paper, Dan Power and Julie Hunt from Hub Designs identify the eight worst practices when planning and designing a MDM and data governance program, and show you to get it right.

Analytics, Data Management & ETL

This paper explores the real-world challenges healthcare providers face when considering big data and analytics. It highlights a use case study and a comprehensive strategy for implementing big data analytics within an organization.

This white paper discusses the importance of data quality management as it relates to predictive analytics and explores various methodologies for assessing and improving data quality. It highlights best practices in preparing data for predictive analysis purposes and how poor data quality can negatively impact predictive modeling efforts.

Business Strategies, Complementary Solutions, Data Management & ETL

This paper explores the NIEM government standards, which ensure all levels of government and industry share accurate, timely, and appropriately secured information. Readers will learn about enterprise integration and data quality management technologies, and how they play an important role in the execution of NIEM initiatives.

Analytics, Business Strategies, Development & Deployment

How to Deliver Self-Service Analytics to Everyone

This paper examines the shifting roles of analysts, business users, and IT in the business intelligence landscape, and demonstrates the importance of empowering functional managers and front-line workers with fast, easy, self-service access to critical information from a multitude of sources. We’ll discuss the most effective ways to expand BI beyond the analyst realm, reduce the reporting burden on IT staff, introduce a next-generation BI portal that delivers more information to more people than ever before, and discuss InfoApps™, easy-to-use apps that provide business users with quick, accurate answers to specific business questions.

Development & Deployment

In spite of the abounding myths, mobile BI (business intelligence) doesn't have to be expensive, hard to implement, or difficult to use. In fact, companies that choose the right mobile BI solution, with the right capabilities, will realize low TCO and rapid ROI, while empowering their mobile users with the ability to access and interact with timely, complete corporate information from any smartphone or tablet.

Legacy Extension

As of Release 7.6.10, FOCUS is enabled to run on the system z Integrated Information Processor (zIIP) engine. This white paper demonstrates the types and approximate amounts of FOCUS workload transferred to the zIIP under various conditions, and the resulting cost reductions.

This white paper looks at ways that you can save money by doing more with your current investment in IBM's z/OS mainframe.

Management & Administration

Today's organizations require a best-of-breed performance management platform. Information Builders' Performance Management Framework is a powerful, comprehensive solution that facilitates the effective, efficient management of both financial and operational performance across an entire enterprise.

To overcome today’s data challenges, government agencies are increasingly implementing a “single view of the citizen,” which refers to the consolidation, cleansing, and synchronization of data related to both individuals and entities, providing actionable insights to support evidence-based decision-making. This paper outlines the fundamental requirements needed to effectively create a single view of the citizen. It features Information Builders’ integrity, integration, and intelligence solutions that can empower government agencies to tap into timely, vital citizen information from more than 300 sources both inside and outside the organization.

Analytics, Data Management & ETL, Management & Administration

Federal agencies must enhance productivity and cost-efficiency, while boosting transparency, accountability, and performance. This paper lays out key data integration requirements needed to enable successful legacy modernization while lowering operational costs and risk. It also provides a summary of some integration solutions deployed in Federal government and the benefits derived.

Analytics, Management & Administration

This white paper describes five innovative technology-driven solutions that can help companies to overcome the challenges in implementing and enforcing formal GRC policies and procedures. It covers big data integration and management, business process automation, advanced and predictive analytics, and other tools, as well as real-world case studies.

Business Strategies, Data Management & ETL, Management & Administration

Information Builders, specialists in the field of health integration, offers a health information exchange solution that creates a portal where hospitals, physicians, and other providers can engage in the meaningful use of electronic health records.

Business Strategies, Management & Administration

In this paper we discuss the importance of making proactive risk management a key element of any performance management effort.

Business Strategies, Data Management & ETL, Management & Administration, Scalability

Sometimes, big data can go bad. In this white paper, we discuss why big data environments are at a greater risk for data quality problems. We’ll also highlight the importance of implementing effective and broad-reaching data quality management in big data scenarios, and share solutions and best practices for doing so.

Business Strategies, Data Management & ETL, Scalability

To frame big data analytics, you need to identify the purpose of the project, connections to existing data, and the context for the analysis. Master data establishes the context and connections that are absent from most big data analytics. In this white paper, you'll learn how master data management (MDM) and its companion, data governance, can also improve data quality and provide other enhancements to your big data analytics initiative.

Analytics, Business Strategies, Data Management & ETL, Management & Administration, Scalability

A Joint Study From Information Builders and IDG Research Services

Do organizations understand the transformative power of their information? The answer is yes, according to a recent global survey conducted by Information Builders and IDG Research Services. But it’s not all good news. In this white paper, you'll see that according to the survey – which spanned a mix of IT professionals, business decision-makers, knowledge workers, and operational employees from France, Germany, the Netherlands, Spain, the UK, and the U.S. – enterprises are failing to fully leverage the potential of information.

A Joint Study From Information Builders and IDG Research Services

Although companies realize the importance of making information available to as many people as possible, a recent study conducted by IDG Research Services and Information Builders shows they are only rolling out advanced business intelligence (BI) capabilities to executives and senior managers. Frontline workers, customers, and partners are left struggling to access the vital information they need to drive performance and competitive advantage. In this Research Brief, we delve into the current organizational mindset towards information assets, and focus on how today’s businesses are approaching information management.

Analytics, Business Strategies, Data Management & ETL, Scalability

See how cloud-based services, predictive analytics, social media analytics, big data, and mobile computing are combining to take business intelligence and business analytics beyond traditional boundaries and transform the way critical decisions are made.

Data Management & ETL, Scalability

This white paper shows how Information Builders' WebFOCUS BI platform and IBM PureSystems work together to reorient and optimize IT practices for cloud computing, resulting in higher ROI.

The way companies do business is constantly evolving. IT has become the strategic center of organizations around the world, yet investments must be scalable and flexible enough to meet the pressures of today’s high-speed business world as well as emerging technology innovations. It is becoming increasingly difficult for organizations to develop IT capabilities that scale to meet these ever-changing demands.

Analytics, Business Strategies, Scalability

WebFOCUS Hyperstage, a query-optimized data store, embeds directly into the WebFOCUS environment to significantly accelerate the speed and efficiency of WebFOCUS applications, particularly those that handle high numbers of queries or consume large volumes of data.